(PT) Technician

About the Department

Position Duties

• Installs, upgrades and troubleshoots all software, hardware and audio-visual equipment for labs, classrooms, and faculty and staff computers and associated hardware Assists faculty and staff with requests for assistance Assists with troubleshooting problems in collaboration with ITS team Sets up, provides support, and breaks down college-related events including but not limited to broadcasting between college locations Assists with telecommunications and network connectivity issues as needed Performs related duties as assigned
• Installs, upgrades and troubleshoots all software, hardware and audio-visual equipment for labs, classrooms, and faculty and staff computers and associated hardware
• Assists faculty and staff with requests for assistance
• Assists with troubleshooting problems in collaboration with ITS team
• Sets up, provides support, and breaks down college-related events including but not limited to broadcasting between college locations
• Assists with telecommunications and network connectivity issues as needed
• Performs related duties as assigned

Minimum Qualifications

• Education: High school diploma or GED Associate's degree or equivalent certifications in Computer Information Systems preferred Experience: Experience working with Windows (e.g., 11) Competencies and Skills: Knowledge of computer repair Demonstrated ability to work independently Excellent communication and customer service skills

Education

Other Qualifications

• Terms of Employment: This position is primarily located at the Cape May campus but requires flexible scheduling to include evenings and weekends and duties at any Atlantic Cape location.
• This position is primarily located at the Cape May campus but requires flexible scheduling to include evenings and weekends and duties at any Atlantic Cape location.

Benefits

• Paid sick leave in accordance with NJ Sick Leave Law Defined Contribution Retirement Program (DCRP) Eligible part-time employees will be enrolled into the DCRP (Defined Contribution Retirement Plan) pension . Employees contribute 5% of their base salary and the college contributes 3% of base salary. Investment options are managed through Prudential Retirement . Life insurance benefits through DCRP are payable to the beneficiary at 1.5X the member's salary.