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PT Cashier

Ralph Lauren
Edmonton, CAN
Full Time, Part Time
Entry
Onsite
Discovered 3 weeks ago

Full Job Posting

ESSENTIAL DUTIES & RESPONSIBILITIES

  • Create exceptional customer experiences beginning with warm, welcoming greetings
  • Answer phones professionally and handle inquiries effectively
  • Engage in cross-selling and upselling to enhance customer experience
  • Share product knowledge and passion for Ralph Lauren fashion with customers
  • Balance multiple tasks while maintaining customer service priority
  • Process all sales transactions efficiently (cash, credit, debit, checks)
  • Validate and inspect returned merchandise, ensuring that all merchandise returned is in saleable condition and eligible for return.
  • Escalate any concerns to management as needed.
  • Manage promotional offers and coupon redemption accurately
  • Execute Ship to Home orders with precision
  • Maintain customer profiles in POS system
  • Ensure accurate salesperson data capture
  • Process merchandise professionally (scanning, folding, bagging)
  • Maintain cleanliness of cash wrap, queue line, and surrounding areas
  • Capture reticket information for tag less merchandise
  • Support visual merchandising standards following company guidelines
  • Provide feedback to Management on product and category opportunities
  • Complete compliance, product knowledge and company trainings
  • Supports the store and team in finding top talent by engaging in networking and sourcing talent.
  • Maintain RL standards and procedures
  • Foster a positive and belonging work environment
  • Collaborate effectively with team members
  • Champion company core values and policies

EXPERIENCE, SKILLS & KNOWLEDGE

  • Retail experience or similar industry experience in a complex, high-volume or high-profile specialty environment preferred.
  • Ability to effectively communicate with customers and store personnel.
  • Ability to maneuver around the sales floor, stock/dressing room, cashwrap and office; work around/with chemicals, lift/climb up to 30 lbs. and climb moderately.
  • Ability to operate the register, stand, move and walk for multiple hours.
  • Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required).
  • Ability to build and maintain positive working relationships with customers, management, and co-workers.

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