PS Technical Sales Support Engineer

Role Overview

Installed Base & Spare Parts

• Own and develop the legacy Cameron installed base, identifying aftermarket, upgrade, replacement, service and lifecycle opportunities.
• Drive spare-parts business for the Geounit and ensure customers maintain appropriate and up-to-date spare-parts inventories.
• Review installed equipment and customer spare-parts requirements, identify obsolete, discontinued or at-risk components, and proactively implement SLB spares obsolescence/replacement programs.
• Develop installed-base strategies to increase equipment reliability, availability and lifecycle value.

Customer & Facility Engagement

• Establish a strong network across Operations, Maintenance, Engineering, Reliability, Procurement and Projects.
• Understand facility procurement routes, decision makers, specifications, approved-vendor requirements and purchasing processes.
• Conduct regular facility visits to understand operations, troubleshoot issues and identify customer pain points.
• Use the installed base as a door opener to expand SLB relationships within the facility.

Technical Assessment & Solution Development

• Obtain necessary technical, operational and process data from clients.
• Compile, validate, structure and analyze data to understand facility conditions, equipment performance, operational challenges and root causes.
• Work closely with SLB's fleet of technical experts, subject-matter experts and technology domains to obtain specialist advice and support solution development.
• Translate customer problems into practical, value-driven SLB solutions, including cross-division capabilities where applicable.
• Prepare technical reports, assessments, studies and presentations documenting findings, analysis, recommendations and proposed solutions.
• Present findings and recommendations directly to client engineering, operations, maintenance and management teams.

Brownfield & PTS Lifecycle Business

• Develop a strong understanding of the diversity of the PTS brownfield and lifecycle-services portfolio, including: spare parts & obsolescence management, internals replacement and upgrades, equipment upgrades and retrofit, process and performance studies, debottlenecking studies, retrofit and revamp
• Identify opportunities where multiple PTS services can be combined to address broader customer requirements.
• Focus on brownfield facilities, debottlenecking, reliability improvement, lifecycle extension and operational performance.

Commercial & Market Development

• Support technical proposals, tenders, workshops and customer presentations through commercial handover.
• Work closely with Geounit, Product Lines, SLB technical experts and HQ to develop opportunities and achieve KPIs.
• Maintain market and competitive intelligence across Saudi Arabia and Bahrain.
• Participate in conferences, workshops and technical events to strengthen SLB's presence.

Qualifications

• Bachelor's degree in Chemical/Process, Mechanical or related Engineering.
• 5+ years of relevant experience in oil & gas, refinery, petrochemical, water/seawater or process industries.
• Facility operations, maintenance, reliability or engineering experience is highly desirable.
• Strong capability in data collection, analysis, technical problem solving and report preparation.
• Strong customer-facing, networking and consultative-sales skills.
• Engineering/process simulation/design/equipment-sizing software experience is an advantage.
• Existing relationships with major KSA/Bahrain operators, EPCs or engineering organizations are advantageous.