PS Technical Sales Support Engineer (21072)
Full Job Posting
Key Responsibilities Installed Base & Spare Parts
- Own and develop the legacy Cameron installed base , identifying aftermarket, upgrade, replacement, service and lifecycle opportunities.
- Drive spare-parts business for the Geounit and ensure customers maintain appropriate and up-to-date spare-parts inventories.
- Review installed equipment and customer spare-parts requirements, identify obsolete, discontinued or at-risk components , and proactively implement SLB spares obsolescence/replacement programs .
- Develop installed-base strategies to increase equipment reliability, availability and lifecycle value.
Customer & Facility Engagement
Establish a strong network across Operations, Maintenance, Engineering, Reliability, Procurement and Projects .
Understand facility procurement routes, decision makers, specifications, approved-vendor requirements and purchasing processes .
Conduct regular facility visits to understand operations, troubleshoot issues and identify customer pain points.
Use the installed base as a door opener to expand SLB relationships within the facility.
Technical Assessment & Solution Development
Obtain necessary technical, operational and process data from clients.
Compile, validate, structure and analyze data to understand facility conditions, equipment performance, operational challenges and root causes.
Work closely with SLB's fleet of technical experts, subject-matter experts and technology domains to obtain specialist advice and support solution development.
Translate customer problems into practical, value-driven SLB solutions, including cross-division capabilities where applicable.
Prepare technical reports, assessments, studies and presentations documenting findings, analysis, recommendations and proposed solutions.
Present findings and recommendations directly to client engineering, operations, maintenance and management teams.
Brownfield & PTS Lifecycle Business
Develop a strong understanding of the diversity of the PTS brownfield and lifecycle-services portfolio , including:
Spare parts & obsolescence management
Internals replacement and upgrades
Equipment upgrades and retrofit
Process and performance studies
Debottlenecking studies
Retrofit and revamp studies
Operations & Maintenance contracts
Maintenance support and installation services
Turnaround and inspection support/services
Maintenance contracts
Laboratory and analytical services
Equipment optimization and lifecycle solutions
Identify opportunities where multiple PTS services can be combined to address broader customer requirements.
Focus on brownfield facilities, debottlenecking, reliability improvement, lifecycle extension and operational performance .
Commercial & Market Development
Support technical proposals, tenders, workshops and customer presentations through commercial handover.
Work closely with Geounit, Product Lines, SLB technical experts and HQ to develop opportunities and achieve KPIs.
Maintain market and competitive intelligence across Saudi Arabia and Bahrain.
Participate in conferences, workshops and technical events to strengthen SLB's
About SLB
Global technology company driving energy innovation.
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