Property Management Administrator

Overview

Key Responsibilities

• Manage front desk operations and serve as the first point of contact for visitors, tenants, landlords, and clients.
• Handle incoming calls, emails, and enquiries, ensuring prompt and professional communication.
• Manage property listings on Bayut, Dubizzle, company website, and other marketing portals.
• Assign sales leads to agents and maintain accurate lead tracking records.
• Monitor and manage leasing and general enquiry email accounts.
• Provide administrative support to the sales and leasing teams.
• Maintain and update property inventory, availability schedules, and related documentation.
• Coordinate with tenants regarding payments, renewals, documentation, maintenance requests, and follow-ups.
• Prepare NOCs, undertaking letters, warning notices, legal notices, tenancy-related correspondence, and other property management documents.
• Assist with RDC case administration, including filing applications, tracking case progress, monitoring hearings, and attending RDC when required.
• Coordinate with government authorities including DLD, RDC, DEWA, Dubai Municipality, Civil Defence, and other relevant entities.
• Maintain company records, contracts, licenses, certificates, and regulatory documentation.
• Track expiry dates and renewals for broker cards, RERA certificates, staff documents, insurance policies, Ejari registrations, and company licenses.
• Assist with email account setup, office administration, and operational support tasks.
• Organize and maintain digital and physical filing systems to ensure accurate record keeping and easy document retrieval.

Requirements

• Minimum 2 years of UAE real estate, property management, or administrative experience.
• Strong knowledge of Bayut, Dubizzle, and property listing management.
• Familiarity with Dubai real estate documentation and processes.
• Experience dealing with tenants, landlords, and property-related administration.
• Knowledge of RDC procedures and Dubai real estate regulations is an advantage.
• Proficient in Microsoft Office, particularly Excel, Word, and Outlook.
• Excellent organizational and time management skills.
• Strong verbal and written communication skills in English.
• Ability to manage multiple tasks and deadlines with attention to detail.
• Professional, proactive, and customer-service oriented approach.

Preferred

• Real estate or property management company experience in the UAE.
• Valid UAE driving licence.
• Knowledge of Property Finder, Trakheesi, Ejari, DLD, and RDC systems.