Project Manager- Payments

Role overview

Education and experience

• Bachelor’s degree in Business Administration, Project Management, Information Technology, Engineering, Finance, or a related discipline.
• Typically 7–10 years of project-management or project-delivery experience, including complex cross-functional initiatives.
• Experience across the project lifecycle, from concept and business-case development through implementation and closure.
• Experience coordinating business, technology, operations, risk, compliance, security, finance, procurement, and external vendors.
• Experience preparing project plans, governance submissions, management reports, executive presentations, and managing multiple projects or workstreams.
• Experience in banking, financial services, technology, consulting, or another regulated environment is preferred.

Delivery knowledge and tools

• Knowledge of project and programme management, Project Development Life Cycle, Software Development Life Cycle, and Agile, Waterfall, and hybrid delivery approaches.
• Knowledge of business cases, requirements, scope, schedule, cost, resources, governance, approvals, risks, issues, dependencies, and change management.
• Knowledge of vendor, procurement, and contract coordination; testing, implementation, operational readiness, benefits realization, and post-implementation review.
• Microsoft Project, Excel, PowerPoint, Teams, SharePoint, Jira, Azure DevOps, or equivalent project tools are listed.

Preferred certifications

• PMP, PRINCE2, or equivalent project-management certification is preferred.
• Agile, Scrum Master, SAFe, or equivalent delivery certification is preferred.
• Change-management certification is advantageous; ITIL or related service-management knowledge is beneficial.

Core competencies

• Strong project planning and delivery discipline, organization, and attention to detail.
• Strong stakeholder management and influencing; ability to challenge constructively and drive accountability.
• Ability to coordinate multiple stakeholders without direct authority and manage competing priorities in a fast-paced environment.
• Commercial and vendor-management awareness, ownership, integrity, follow-through, and attention to records and audit evidence.

Responsibilities

• Manage complex cross-functional project or delivery initiatives through the full project lifecycle, from concept and business case to implementation and closure.
• Coordinate business, technology, operations, risk, compliance, security, finance, procurement, and external vendors.
• Prepare project plans, governance submissions, management reports, and executive-level presentations.
• Manage multiple projects or workstreams concurrently, coordinating stakeholders without direct authority.
• Manage project requirements, scope, schedule, cost, resources, risks, issues, dependencies, and changes.
• Coordinate vendors, procurement, contracts, testing, implementation, and operational readiness.
• Support benefits realization and post-implementation reviews and maintain project records and audit evidence.