Project Manager - IT

About This Role

General Information

Ref # 231238 Location Qatar-Doha Job family Corporate & Commercial

• Closing Date: 2026-04-01

Description

About the Role

An exciting opportunity to join the Qatar Airways Group IT - Digital Solutions & Engineering - Operations Department as Manager ITSM. This role is responsible to manage and successfully deliver assigned IT projects and solutions in compliance with the project standards and processes of the QR IT, to meet defined business requirements within agreed timescales and cost. Lead the Projects throughout the project phases from initiation to closure, technical delivery, support and enhancement of the complete solution. This includes managing application support within assigned LOBs. Contribute to Business – IT strategy and IT budgeting of the assigned line of business.

Your duties would include:

• Ensure delivery of assigned IT projects/IT solutions coordinating with business users, other departments of the QR and suppliers. This includes solutions built in-house, acquired packages and IT application support.
• Provide fair and accurate feedback on the performance of resources assigned to projects and application support.
• Plan to future proof application design/ technology and for increased usage to support the expansion.
• Provide technical leadership and advise key architectural decisions concerning the platform and the supporting technologies.
• Implement technical architectures that are industry standard and scalable.
• Prepare project plans and resource allocation for projects.
• Managing the end-to-end RFX process for vendor application, service review with vendors.

For each project ensure:

• Project plans are realistic, maintained and properly resourced.
• Delivery is as per agreed quality, within baseline schedule and budgeted cost.
• Projects are carried out through the defined phases fully complying with QR IT processes and procedures.
• Solutions meet agreed requirements and business expectations, are maintainable and meet

documented and agreed criteria. This requires that all solutions are adequately tested (functional, nonfunctional,

performance and integration tested) before User Acceptance Testing.

• Risks are assessed and mitigation/management strategies are designed.
• Timely and accurate project information and reporting are provided to IT management and business
• Ensure that assigned applications are adequately supported. Manage the application support teams / suppliers:
• Analyse system faults, assess severity levels, and provide solutions
• Link similar problems by users or systems to enable detailed reporting and trend analysis
• Ensure in service reviews for external suppliers
• Perform business analysis activities to analyse user requirements and define solutions meeting those requirements and document system specifications
• Contribute Business – IT strategy and IT budgeting of assigned business units.

Be part of an extraordinary story

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.

Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.

Together, everything is possible.

Qualification

We are looking for a passionate and experienced professional to join our IT - Digital Solutions & Engineering - Operations team. The ideal candidate should possess the following:

Essential:

• Bachelor’s Degree or Equivalent with Minimum 6 years of job-related experience
• Experience in Project Management, Software development and maintenance, 3rd party application implementation, vendor management & support.
• Experience in RFP process.
• Experience in area(s) of Project management, Systems Development/Design and Implementation
• Management, Project Management tools, UI/UX concepts, Application support, Business analysis and Team Management are required.
• Managerial skills - Ability to train and develop subordinate's skills. Ability to foster teamwork among team members and conflict management.

Preferred

• 8 years of specialized technical experience, ideally within a project-based IT environment.
• Experience as a senior resource in IT projects.
• Good understanding of Software Development Life Cycle.
• Ability to adopt and adapt to emerging technologies.

About Qatar Airways Group:

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before. So, whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

How to Apply If you are interested to submit your application and feel you are a good fit for this role, please complete our application form and upload your CV for our review and consideration. https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang=en&job=231238