Project Manager

About the Role

Key Responsibilities

• Oversee the planning, execution, monitoring, and closure of multiple customer projects.
• Establish strong relationships with customer stakeholders, ensuring alignment on project goals and deliverables. Manage communication and expectation-setting throughout the project.
• Develop and maintain detailed project plans, managing scope, schedule, resources, and budget. Track project progress and ensure adherence to milestones.
• Identify potential risks and proactively implement mitigation strategies. Manage scope changes, budget adjustments, and timeline shifts through structured change control processes.
• Coordinate cross-functional teams, ensuring proper allocation of resources for successful project execution.
• Maintain comprehensive project documentation, including status reports, risk registers, and lessons learned. Provide regular updates to leadership and customers.
• Leverage industry best practices and continuous improvement methodologies to enhance project execution and customer satisfaction.
• Bachelor's degree in Business, Information Technology, Engineering, or a related field.
• 6-9 years of project management experience, with SaaS company experience required (implementations, professional services, or enterprise software deployments).
• Experience with incentive compensation management, sales performance management, or related financial software is highly desirable.
• Ability to understand SaaS solutions, data integration concepts, and enterprise IT environments.
• Excellent communication, stakeholder management, and leadership skills with a strong ability to influence and drive collaboration.
• Strong analytical and decision-making abilities with a proactive approach to identifying and mitigating project risks.
• PMP certification a plus but not required.
• CaptivateIQ participates in E-Verify, web-based system that allows enrolled employers to confirm the eligibility of their employees to work in the United States

Qualifications & Experience

Additional information

Qualifications

• Bachelor's degree in Business, Information Technology, Engineering, or a related field.
• Experience with incentive compensation management, sales performance management, or related financial software is highly desirable.