Project Manager
Role Overview
The Project Manager, Customer & Operations Enablement leads technology and business transformation projects supporting SECURE’s five-year corporate strategy.
The role works with Sales, Operations, technical teams, vendors, and senior stakeholders to translate business needs into solutions and deliver measurable value and adoption.
The role is based out of Calgary, Alberta.
The technology team partners with the business and values collaboration, continuous learning, and ownership.
Key Skills for This Role
Full Job Posting
About SECURE
SECURE provides waste management and energy infrastructure solutions across Western Canada and North Dakota.
Its services include resource recovery, waste disposal, recycling, and contaminated-land reclamation.
The company emphasizes innovation, cost reduction, lower greenhouse gas emissions, and safety and environmental goals.
Opportunity and team
The Project Manager, Customer & Operations Enablement leads technology and business transformation projects supporting SECURE’s five-year corporate strategy.
The role works with Sales, Operations, technical teams, vendors, and senior stakeholders to translate business needs into solutions and deliver measurable value and adoption.
The role is based out of Calgary, Alberta.
The technology team partners with the business and values collaboration, continuous learning, and ownership.
Project execution
- Define project scope, objectives, and deliverables with clients, project teams, and stakeholders.
- Plan schedules, workflows, and milestones using the BITS Project Execution Framework, tools, and processes; secure resources and monitor delivery.
- Define third-party RFQ/RFP requirements, evaluate vendors and solutions, and manage vendor implementation teams as applicable.
- Act as liaison among business stakeholders, technical teams, and third-party partners; establish governance and sustainable operational handoffs.
- Manage budgets, risks, and issues; coordinate change management; lead project closure, benefits validation, and lessons learned.
Business partnership and program management
- Align technology projects with strategic business objectives in partnership with business leaders and program leadership.
- Build relationships with Operations and Sales stakeholders and translate business needs into project requirements and fit-for-purpose technology solutions.
- Coordinate program interdependencies, risks, and resource conflicts; provide status reporting and escalate issues and decisions.
- Facilitate stakeholder engagement and user adoption to realize measurable business value.
Qualifications
- Related post-secondary education and at least five years of related work experience, including hands-on project delivery in an industry setting.
- Experience delivering technology projects from inception to closure and managing scope, schedule, and budget.
- Thorough understanding of business process mapping, modeling, and reengineering, and good understanding of operations, sales, finance, and technology.
- Strong analytical and logical problem-solving skills; ability to work independently, manage complex stakeholder groups, and coordinate competing initiatives.
- Demonstrated interpersonal, communication, customer service, teamwork, ownership, and relationship-building skills.
Assets
- Agile project management experience and experience in energy, environmental, or industrial services are assets.
- Experience delivering data, analytics, or business intelligence solutions; implementing ERP, CRM, or field operations systems; or delivering custom-developed solutions is an asset.
- Software development background and proficiency with Microsoft Project, Azure DevOps, or Jira are assets.
- PMP, Prosci, or CBAP/CCBA certification is an asset.
- Ability to travel to field locations as required is an asset.
Compensation and benefits
- SECURE describes its compensation as competitive and performance-oriented; no compensation amount or pay cadence is specified.
- Benefits include health and dental coverage, a health care spending account, employee wellness programs, an employee savings plan, career progression, and a referral program.
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