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Project Manager

exl Service.com (India) Private Limited
Haryana, IND
Full-time
Manager
Hybrid
Discovered 1 weeks ago
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Full Job Posting

Qualifications

  • Strong experience in strategy consulting, analytics or program leadership role
  • Proven ability to break down complex, ambiguous problems into structured solutions
  • Deep understanding of KPI design, performance management, and business metrics
  • Experience deriving insights from both quantitative data and qualitative/unstructured inputs
  • Excellent communication skills with the ability to influence senior stakeholders and executives
  • Strong problem-solving, critical thinking, and hypothesis-driven approach
  • Experience managing multiple workstreams and driving outcomes in a client-facing environment
  • Ability to analyze complex data and draw actionable insights.
  • Business operations experience or MBA
  • Preferred Experience:
  • Data visualization tools (Power BI, Tableau, etc.)
  • SQL or basic data querying skills
  • Exposure to data platforms (Azure, AWS, etc.)
  • Understanding of AI/ML or data-driven transformation initiatives
  • Experience in consulting, business strategy, or digital transformation programs
  • Good to Have:
  • Prior experience in top-tier consulting firms or similar high-impact advisory roles
  • Exposure to enterprise-wide strategy, transformation, or operating model design

Responsibilities

  • Lead client engagements from problem definition to solution design and execution
  • Structure ambiguous business challenges into clear hypotheses, analytical frameworks, and actionable roadmaps
  • Define KPIs, success metrics, and value realization frameworks aligned to business objectives
  • Synthesize insights from structured and unstructured data (reports, documents, operational data) to inform strategy
  • Translate analysis into executive-ready recommendations and decision frameworks
  • Drive cross-functional programs, ensuring alignment between business, data, and technology teams
  • Identify opportunities for operational improvement, automation, and data-driven transformation
  • Facilitate workshops, stakeholder discussions, and executive presentations
  • Track initiative performance and ensure delivery of measurable business impact

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