Project Lead

Overview

Key Role ResponsibilitiesProgram Delivery & Governance

• Accountable for the end-to-end delivery of a portfolio of large, strategic transformation projects, ensuring alignment to enterprise objectives and measurable business outcomes.
• Establish and maintain robust program governance structures, ensuring clear decision-making, oversight, and alignment across business units and executive stakeholders.
• Drive integrated program planning, proactively managing interdependencies, critical paths, resource capacity, and sequencing across multiple concurrent projects.
• Accountable to ensure each program is aligned to the Liva Transformation Framework and adopt and report in line with the program delivery framework.
• Provide consolidated program reporting, including dashboards, KPIs, financial tracking, risks, issues, and benefits realization updates to Senior Leadership and the Country Head of Transformation.
• Ensure effective scope, schedule, cost, and quality control across all projects within the program, applying strong delivery discipline and risk management practices.
• Oversee the development and approval of business cases, including clear articulation of strategic rationale, benefits, investment requirements, and return on investment.
• Ensure all initiatives are delivered in accordance with the Transformation Framework, maintaining consistency in standards, controls, and governance.
• Partner with senior business stakeholders to define program scope, shape solutions, and ensure requirements are clearly documented and aligned to intended outcomes.
• Oversee testing, implementation, and business readiness activities across the program to ensure smooth deployment, stakeholder adoption, and realization of defined benefits.

Knowledge/ Skills/ Competencies Required

• Minimum 2-4 years experience in the Insurance sector.
• Proven experience as a Project Lead, leading portfolios of interrelated projects within regulated insurance environments across Personal, Commercial, and Medical insurance lines.
• Professionally certified in program and/or project management (e.g., PMP, PRINCE2, Six Sigma or equivalent).
• Strong industry knowledge of underwriting, policy administration, claims, pricing, regulatory compliance, and the end-to-end insurance lifecycle, with particular expertise in medical/health insurance frameworks.
• Demonstrated success delivering large-scale enterprise transformation and change programs, including core system modernisation, regulatory initiatives, and operating model redesign.
• Expertise in managing complex program backlogs and multiple concurrent initiatives, ensuring strategic alignment, prioritisation discipline, and effective risk and dependency management.
• Advanced capability in business case development, cost-benefit analysis, and structured benefits realisation across program lifecycles.
• Strong executive stakeholder engagement and governance leadership, overseeing requirements (BRDs), testing/UAT coordination, release control, and establishing scalable delivery frameworks in complex environments.