Project Engineer – Aluminium Windows & Doors
Role Overview
SONO seeks a highly organized, proactive, and customer-focused Project Engineer to manage installation projects.
The role coordinates customers, installers, suppliers, and building management to keep projects moving and prevent problems from affecting the customer experience.
The position offers an opportunity to grow in the acoustic windows, glazing, and installation sector.
Key Skills for This Role
Full Job Posting
Role overview
SONO seeks a highly organized, proactive, and customer-focused Project Engineer to manage installation projects.
The role coordinates customers, installers, suppliers, and building management to keep projects moving and prevent problems from affecting the customer experience.
The position offers an opportunity to grow in the acoustic windows, glazing, and installation sector.
Responsibilities
- Ensure installation projects are delivered on time, within budget, and to customer satisfaction.
- Communicate with clients throughout the installation process and organize installation calendars and installer schedules.
- Manage NOC applications, access approvals, and building management requirements; coordinate with building management, security, and facilities teams.
- Ensure installers provide pre-condition or dilapidation reports, progress photos, completion photos, and incident reports.
- Arrange cover or support when employees are unavailable; resolve supplier issues, material delays, and access issues.
- Handle customer complaints calmly and professionally; keep project updates, documents, and customer communications organized.
- Escalate major project risks or delays to management with clear solutions and ensure projects are properly closed out after installation.
Requirements
- Excellent English and communication skills; strong organization and project coordination skills.
- Confident dealing with customers, suppliers, and building management.
- Experience in construction, fit-out, glazing, aluminium, interiors, or installation projects.
- Ability to manage multiple projects at the same time and solve problems while staying calm under pressure.
- Proactive, reliable, and accountable, with ability to follow up firmly with installers, suppliers, and clients.
- Strong customer service mindset and ability to quickly learn glazing and acoustic window technical details.
Pay
- Pay is AED 7,000–10,000 per month.
Work location
- Work is in person at the Dubai office.
Application
- Application questions ask about a valid UAE driving license and relevant experience.
Employment
Job type is permanent.
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