Assistant Project Manager
Role Overview
SONO seeks an organized, proactive and customer-focused Assistant Project Manager to manage installation projects.
The role coordinates customers, installers, suppliers and building management to keep projects moving and resolve problems before they affect customers.
The employer describes an opportunity to grow in the acoustic windows, glazing and installation sector.
Key Skills for This Role
Full Job Posting
Role overview
SONO seeks an organized, proactive and customer-focused Assistant Project Manager to manage installation projects.
The role coordinates customers, installers, suppliers and building management to keep projects moving and resolve problems before they affect customers.
The employer describes an opportunity to grow in the acoustic windows, glazing and installation sector.
Project delivery and coordination
- Ensure projects are delivered on time, within budget and to customer satisfaction.
- Communicate with clients throughout installation and organize the installation calendar and installers' schedules.
- Manage NOC applications, access approvals and building management requirements; coordinate with building management, security and facilities teams.
- Ensure installers provide pre-condition or dilapidation reports, progress and completion photos, and incident reports.
- Arrange cover or support when employees are unavailable.
Issue resolution and closeout
- Resolve supplier issues, material delays and access issues; handle customer complaints calmly and professionally.
- Keep project updates, documents and customer communications organized.
- Escalate major project risks or delays to management with clear solutions.
- Ensure projects are properly closed out after installation.
Requirements
- Excellent English and communication skills, with strong organization and project coordination skills.
- Confident dealing with customers, suppliers and building management; strong customer service mindset.
- Experience in construction, fit-out, glazing, aluminium, interiors or installation projects.
- Ability to manage multiple projects, solve problems and stay calm under pressure.
- Proactive, reliable and accountable, with the ability to follow up firmly with installers, suppliers and clients.
- Ability to quickly learn the technical aspects of the glazing and acoustic window industry.
- Motivation to progress professionally.
Employment and pay
- Job type is permanent.
- Advertised pay is AED 6,000–10,000 per month.
Work location
- The posting lists the Dubai office and states that work is in person.
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