Project Director - Smart City Delivery

About This Role

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Project Director – Smart City DeliveryAs a Project Director – Smart City Delivery at JLL, you will provide strategic programme leadership across IT, OT, and construction delivery environments within large-scale, government-level smart city initiatives. You will act as the principal translator between business ambition and technical execution, ensuring successful delivery of complex, multi-faceted programmes that transform urban environments.

Key ResponsibilitiesProvide overall strategic leadership and direction for large-scale smart city delivery programmes, ensuring alignment with client objectives, government mandates, and public sector requirements

Convert strategic objectives and public-sector mandates into structured technology delivery programmes, ensuring traceability from requirement to operational outcome

Direct multi-disciplinary programmes spanning IT, OT, infrastructure, and construction interfaces, applying structured programme management methodologies (e.g., MSP, PMI, PRINCE2)

Manage competing stakeholder priorities across CIO functions, smart city design teams, delivery authorities, and systems integrators; drive alignment and facilitate risk-balanced decisions in complex governance environments

Lead programme governance structures, chairing steering committees and programme boards with senior government officials, executive stakeholders, and delivery partners

Articulate technical decisions in terms of economic, operational, and societal value; maintain oversight of performance metrics, risk registers, commercial exposure, and milestone achievement

Own project-level P&L responsibility (approximately $5M), managing budgets, financial performance, and commercial outcomes

Build and maintain full client relationships across technical and commercial dimensions in competitive delivery environments

Lead, mentor, and develop programme delivery teams, fostering high-performance culture and capability development

Identify and mitigate programme-level risks, escalating critical issues and implementing resolution strategies

Drive value realization through continuous monitoring of benefits, outcomes, and performance against business cases

Navigate complex contractual, political, and organizational landscapes to maintain programme momentum and stakeholder confidence

Provide executive-level reporting to senior leadership, government entities, and key stakeholders on programme status, risks, and strategic decisions

Your Skills and ExperienceMinimum 15 years of experience delivering large-scale, highly complex programmes in smart city, digital transformation, infrastructure, or government technology environments

Proven track record leading multi-disciplinary programmes with IT, OT, construction, and infrastructure components

Demonstrated success managing government-level stakeholder relationships and navigating public sector delivery environments

Strong commercial acumen with experience managing project P&L, budgets, and financial performance

Expert knowledge of programme management methodologies (MSP, PMI, PRINCE2, or equivalent)

Exceptional ability to translate complex technical concepts into business language and strategic objectives into technical delivery plans

Extensive experience with governance frameworks, risk management, and stakeholder management in politically sensitive environments

Proven capability resolving conflicts and driving consensus among diverse stakeholder groups with competing priorities

Strong leadership skills with experience building, managing, and developing high-performing teams

Deep understanding of smart city technology domains including IT systems, OT infrastructure, IoT platforms, and urban digital services

Experience managing relationships with master systems integrators, technology vendors, construction partners, and consulting firms

Outstanding communication and presentation skills with ability to engage confidently with C-suite executives, government officials, and technical teams

Track record delivering programmes on time, within budget, and to required quality standards in complex, dynamic environments

Academic QualificationsBachelor's or Master's degree in Engineering, Computer Science, Business Administration, Project Management, or related discipline

Professional certifications such as MSP Practitioner, PMP, PRINCE2 Practitioner, or equivalent are highly desirable

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL –

We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.