Project Coordinator
Full Job Posting
Tenant Relations & Coordination
Serve as the primary point of contact for tenants regarding administrative matters.
Coordinate and manage rent collection processes, ensuring accurate records and timely payments.
Triage tenant service requests, prioritize issues based on urgency, and dispatch appropriate personnel or vendors.
Maintain service request logs and assist in tracking resolution timelines.
Reporting & Documentation
Assist in generating monthly reporting for lease compliance, rent payments, and tenant service metrics.
Prepare and maintain accurate documentation, memos, and internal communications related to tenant activities and lease terms.
Support in compiling reports for internal stakeholders and property management teams.
Vendor and Lease Administration
Assist with onboarding new vendors related to tenant services and building operations.
Help monitor and document vendor performance and ensure adherence to service-level agreements.
Event Coordination
Assist with the coordination and logistics of special tenant events, including setup, communication, and scheduling.
Liaise with vendors, internal teams, and tenants to ensure successful event execution.
General Administrative Support:
Provide day-to-day administrative support to the property or asset management team.
Support internal operations such as billing coordination, invoice tracking, and compliance documentation.
Perform other administrative duties as needed.
Qualifications
- Minimum of one (1) year of customer service or tenant services experience.
- Strong written and verbal communication skills.
- High proficiency in Microsoft Office (Excel, Word, PowerPoint).
- Ability to manage multiple tasks, prioritize effectively, and meet deadlines under pressure.
- Excellent organizational skills and attention to detail.
- Professional demeanor with a strong sense of accountability and initiative.
About UG2
Privately held U.S. facility-services provider serving commercial and institutional clients with janitorial, engineering, and workplace solutions.
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