Mobile Service Manager - IFM Services

Job Responsibilities

• Support and lead management and supervisory teams across all shifts, developing standardized operational procedures and providing training and support for site managers.
• Can manage different trades as well, as overseeing and tracking progress on multiple projects.
• HVAC, Electrical, construction, Building maintenance and repairs.
• Experience with P&L statements and creating quotes.
• Assist in taking calls from customers and dispatching, p rioritize emergency calls.
• Proven experience in developing detailed cost estimates and proposals for large-scale commercial building projects, including HVAC, electrical, plumbing, and general facility upgrades.
• Liaise with the client's facilities management team, vendors, and department heads to coordinate resources, understand deadlines, and address work requests and quality objectives.
• Maintain a comprehensive understanding of bid and contract documents, and manage both unionized and non-unionized workforces.
• Develop, track, and manage an annual maintenance schedule, ensuring effective communication with key stakeholders and acting as a community steward for the facility.
• Serve as a change agent to enhance workplace culture and collaborate with quality assurance teams to monitor and report on quality control systems.
• Work with the Safety Management Department to ensure compliance with safety procedures and health regulations, utilizing inspection software as needed.
• Attend all required meetings, provide internal and external site reports, and lead site teams to meet company and project objectives.
• Participate in the affirmative action program and manage recruitment efforts to promote diversity and inclusion.
• Plan and direct team activities to ensure high client satisfaction while implementing best practices to enhance efficiency and manage vendor relationships.
• Review service contracts to address facility management needs and monitor staffing levels and departmental schedules for optimal utilization.
• Prepare and track labor and expense budgets, manage payment processes, and generate regular reports on budgets, finances, and expenditures.
• Develop and implement cost-reduction strategies and enforce appropriate security practices at the facility.

Key Interactions

Shift

FT/PT