oracle
Project Coordinator – Evidence & Operations
Crawford & Company
Oklahoma, USA
Full-time
Mid · 3+ years experience
Onsite
Discovered 4 days ago
Communication
Key Skills for This Role
Communication
Full Job Posting
Qualifications
- Associate's Degree in Business Administration, Criminal Justice, Legal Studies, Project Management, Insurance, or related field preferred.
- Equivalent combination of education and relevant experience may be considered
- Minimum 3 years of experience in project coordination, operations, administrative support, evidence management, legal support, insurance claims, forensic consulting, or related field.
- Preferred experience working with evidence handling, chain-of-custody procedures, claims administration, litigation support, or investigative services.
- Strong understanding of chain-of-custody principles and evidence management practices.
- Exceptional organizational, documentation, and recordkeeping skills.
- Ability to maintain detailed inventory and audit records with high accuracy.
- Strong written communication skills for preparation of client correspondence and official documentation.
- Experience preparing invoices and tracking billable administrative activities.
- Ability to manage multiple projects and priorities simultaneously.
- Strong customer service and client communication skills.
- Proficiency with Microsoft Office Suite, databases, and case-management systems.
- Ability to work independently with limited supervision and exercise sound judgment.
- Strong problem-solving and process improvement capabilities.
- Ability to maintain confidentiality and safeguard sensitive information.
- Strong attention to detail and commitment to documentation accuracy.
- Experience with evidence management, records management, or claims administration preferred.
- Project management or administrative coordination experience preferred.
- Valid driver's license preferred for occasional evidence transportation or storage site visits.
- Ability to obtain any required company-specific evidence handling or records management training
- #LI-EM3 #LI-REMOTE
Responsibilities
- Serve as designated Evidence Custodian and maintain chain-of-custody documentation for all evidence received, stored, transferred, or released.
- Receive, document, inventory, label, track, and secure physical evidence in accordance with company procedures and industry best practices
- Conduct evidence audits, inventory reconciliations, compliance reviews, and maintain audit-ready records.
- Manage evidence storage facilities, retention schedules, storage vendors, and evidence location tracking
- Prepare evidence transmittal letters, custody transfer documents, shipping documentation, and evidence release paperwork.
- Prepare evidence disposition letters and coordinate evidence return, release, or destruction after client authorization.
- Track and invoice client charges related to evidence storage, handling, transportation, and artifact retention.
- Support investigators, consultants, attorneys, laboratories, and clients with evidence-related communications and coordination.
- Administer NFTU intake process, review submissions for completeness, and coordinate assignment of files to consulting experts.
- Track NFTU assignments, monitor turnaround times, maintain assignment databases, and provide reporting to management.
Preferred Qualifications
- Associate's Degree in Business Administration, Criminal Justice, Legal Studies, Project Management, Insurance, or related field preferred.
- Preferred experience working with evidence handling, chain-of-custody procedures, claims administration, litigation support, or investigative services.
- Experience with evidence management, records management, or claims administration preferred.
- Project management or administrative coordination experience preferred.
- Valid driver's license preferred for occasional evidence transportation or storage site visits.
About Crawford & Company
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