Senior Liability Adjuster

What You Will Do

• Manage clients, competing priorities and claim milestones; negotiate settlements where instructed.
• Investigate personal injury and property liability claims, including incidents where a claim is anticipated.
• Interview claimants, insureds, employees and witnesses, and obtain clear signed statements.
• Reconcile competing accounts and gather supporting evidence for liability assessment, litigation and discovery.
• Deliver high-quality reports with clear findings and strategic recommendations.
• Apply relevant legal principles, legislation, codes of practice and Australian Standards.
• What You Will Bring
• You are an established injury/liability professional with the judgement, sensitivity and technical confidence to manage complex matters independently. You ask the right questions, identify gaps and inconsistencies, and turn detailed evidence into clear, defensible reports.
• Proven liability adjusting experience with substantial personal injury exposure; mixed property liability experience is advantageous.
• Strong interviewing, statement-taking, evidence analysis and report-writing capability.
• Excellent organisation and time management across a varied claims portfolio.
• Working knowledge of liability principles and relevant legal and regulatory frameworks.
• Confidence engaging insurers, lawyers, corporate and government clients, witnesses and claimants.
• ANZIIF, Chartered Loss Adjuster or comparable industry accreditation is desirable.

About Crawford