Programme Manager - Business Change / Transformation
Role Overview
Lead high-impact organisational change to improve services, strengthen ways of working and support better outcomes for tenants.
Work with senior leaders as a delivery partner, bringing structure and clarity to complex programmes and projects.
Lead multidisciplinary project delivery, business analysis and business change capability, ensuring change is embedded effectively.
Key Skills for This Role
Full Job Posting
About the role
Lead high-impact organisational change to improve services, strengthen ways of working and support better outcomes for tenants.
Work with senior leaders as a delivery partner, bringing structure and clarity to complex programmes and projects.
Lead multidisciplinary project delivery, business analysis and business change capability, ensuring change is embedded effectively.
What you'll be doing
- Partner with directors, sponsors and business owners to shape priorities and translate ideas into deliverable programmes and projects.
- Mobilise and deliver approved change with appropriate sponsorship, ownership, resources, governance and delivery capability.
- Oversee scope, time, cost, quality, resources, risks, dependencies, business readiness, outcomes and benefits.
- Personally lead selected complex projects or programmes where hands-on leadership is required.
- Line manage, coach and develop a multidisciplinary team spanning project delivery, business analysis and business change.
- Coordinate with portfolio, finance and functional teams on investment, capacity, risks, dependencies and priorities.
- Champion stakeholder engagement and sustainable adoption of business change.
About you
- Significant experience leading complex change, transformation or programme delivery.
- Strong programme, project and change delivery experience in complex organisations.
- Track record shaping priorities with senior leaders, defining outcomes and delivering measurable benefits.
- Excellent stakeholder management, communication and influencing skills, with ability to provide constructive challenge.
- Strong understanding of business cases, benefits, financial management, resource planning, risk, dependencies and governance.
- Experience leading, coaching and developing multidisciplinary teams.
- Recognised project, programme or change management qualification, or equivalent professional experience.
Advantageous experience and qualifications
- Experience with portfolio management tools such as Monday.com is advantageous.
- APM PMQ, PRINCE2, MSP, APMG Change Management or Prosci qualifications are advantageous.
Location and working arrangement
- The role is based in Birmingham with hybrid working and three days per week in the office.
Salary
- The advertised salary is £80,000 per annum.
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