Programme Commercial Manager

Main tasks and responsibilities

• To oversee the Systra Commercial (Client Side) team in the effective management of time, cost and quality to plan, through to programme / project close out.
• Create and maintain a diverse thinking and high performing team environment.
• Provide proactive commercial leadership expertise to the Systra Commercial (Client Side) team, ensuring that timely reporting and contract deliverables are maintained.
• Provide leadership within the Systra Commercial (Client Side) team to minimise Client risk and maximise Client value.
• Ensure compliance with all Client processes, in support of Line of Defence protocol. This includes: Collaboration with other LoD to validate compliance and effectiveness, e.g. review completion and mitigation actions completed Coach and mentor junior members of the Systra Commercial Team EVM and EAC alignment / testing Bilateral (Client & Supply Chain) Risk Assessment against funding envelope Change Control and TRA Erosion (trending vs budget / allowance) Defect identification, notification and tracking Supply Chain due diligence including financial securities and any performance security (incl insurances) Prepare and manage Client commercial correspondence and contractual notices issued in accordance with supply chain contractual conditions Identify emerging risks / issues, report contractual claims and support in the management and resolution of legal and / or commercial disputes in conjunction with Client’s requirements Responsible for the recruitment, onboarding, development, performance management, and retention of team members to build a high-performing and engaged team Communicate relevant business updates, strategic objectives, and key information to the team in a timely and effective manner, ensuring clarity and alignment Ensure full compliance with people policies and procedures, proactively managing people-related risks to maintain a fair and safe work environment Create and maintain a working environment in which SYSTRA’s behavioural expectations are recognised and demonstrated through daily interactions with colleagues and clients. Actively lead by example by consistently role modelling SYSTRA behaviours, recognising and celebrating team members who exemplify these behaviours. Demonstrate behaviours aligned with SYSTRA’s behavioural framework by actively fostering a culture of excellence, collaboration, respect, and empowerment, contributing to an environment where all colleagues can thrive, achieve, and grow together.
• Collaboration with other LoD to validate compliance and effectiveness, e.g. review completion and mitigation actions completed
• Coach and mentor junior members of the Systra Commercial Team
• EVM and EAC alignment / testing
• Bilateral (Client & Supply Chain) Risk Assessment against funding envelope
• Change Control and TRA Erosion (trending vs budget / allowance)
• Defect identification, notification and tracking
• Supply Chain due diligence including financial securities and any performance security (incl insurances)
• Prepare and manage Client commercial correspondence and contractual notices issued in accordance with supply chain contractual conditions
• Identify emerging risks / issues, report contractual claims and support in the management and resolution of legal and / or commercial disputes in conjunction with Client’s requirements
• Responsible for the recruitment, onboarding, development, performance management, and retention of team members to build a high-performing and engaged team
• Communicate relevant business updates, strategic objectives, and key information to the team in a timely and effective manner, ensuring clarity and alignment
• Ensure full compliance with people policies and procedures, proactively managing people-related risks to maintain a fair and safe work environment
• Create and maintain a working environment in which SYSTRA’s behavioural expectations are recognised and demonstrated through daily interactions with colleagues and clients. Actively lead by example by consistently role modelling SYSTRA behaviours, recognising and celebrating team members who exemplify these behaviours.
• Demonstrate behaviours aligned with SYSTRA’s behavioural framework by actively fostering a culture of excellence, collaboration, respect, and empowerment, contributing to an environment where all colleagues can thrive, achieve, and grow together.

Stakeholder accountabilities

Financial & project accountabilities

Skills / Knowledge / Experience / Qualifications

• Experience in high value civil engineering, building, M&E, rail or general construction and / or infrastructure projects (preferably Client-side)
• Management and reporting of Client expectations and deliverables
• Minimum of 7 years NEC experience and be able to demonstrate their experience managing change control and associated processes
• Specific expertise and experience of post-contract commercial services including those related to reporting, payment, variations and final account settlement
• BA Hons / BSc degree in Commercial Management, Quantity Surveying (or similar)
• Professionally Chartered Membership to an accredited body (CICES / RICS / CIArb or equivalent)

Safety