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Program Manager, Tissue Partner Relations

BioBridge Global
San Antonio, USA
Full-time
Manager · 6+ years experience
Onsite
Discovered 5 days ago

Full Job Posting

Preferred Education

  • Bachelor’s degree preferred; an equivalent combination of relevant education and experience may be considered.
  • Licenses and/or Certifications
  • · Valid United States Driver’s License
  • · LVN, RN, Operating Room Technician, or Certified Tissue Bank Specialist credential preferred, as applicable.
  • Preferred Experience
  • · Experience leading programs or projects, mentoring peers or staff, facilitating training, and managing complex partner relationships strongly preferred.

Experience

  • Required Minimum Experience
  • · Requires six years of experience in hospital development, donation services, transplant operations, healthcare partnership management, or a related field.
  • · Requires a passion for donation and transplantation and the ability to communicate that mission effectively to internal and external stakeholders.
  • · Requires demonstrated ability to communicate effectively with audiences ranging from frontline staff to C-suite executives.
  • Preferred Experience
  • · Experience leading programs or projects, mentoring peers or staff, facilitating training, and managing complex partner relationships strongly preferred.
  • Exception to Education
  • In some cases, an equivalency, consisting of a combination of appropriate education, training and or directly related experience, will be considered sufficient for an individual to meet the requirements of the role.
  • Knowledge
  • · Must maintain working knowledge of applicable regulatory and quality requirements, organizational SOPs, and American Association of Tissue Banks standards.
  • Skills
  • · Must be capable of training, mentoring, and providing program guidance to tissue services and Partner Relations staff.
  • · Must be able to lead through influence, coordinate work across teams, and exercise sound judgment without formal supervisory authority.
  • · Must have excellent written and oral communication, interpersonal, presentation, negotiation, and relationship-management skills.
  • Abilities
  • · Must be able to provide strong program leadership and mentorship through coaching, feedback, knowledge sharing, and support for professional development.
  • · Must be able to prioritize multiple projects, deadlines, regional initiatives, and responsibilities while adapting to operational and partner needs.
  • · Must be able to build effective relationships with internal leaders, external partners, and clinical stakeholders while representing the organization with professionalism, diplomacy, and credibility.
  • · Must be able to analyze program and partner perfromance data to identify trends, challegenges, and opportunities, and recommends actions to improve donation outcomes and partenr performance.
  • Working Environment & Travel Requirements
  • Works in a well-lighted air conditioned and heated laboratory/department.
  • May be exposed to electrical, mechanical and chemical hazards and other conditions common to a laboratory environment.
  • May be exposed to blood borne pathogens and other conditions common to a clinical laboratory environment.
  • May have bodily exposure to refrigerator/freezer temperature, especially hands and face.
  • May be required to work any time of the day, evening or night during the week or weekend. Occupational Exposure Assignment - Category I
  • Experience Exception to Education
  • Travel Requirements
  • Occasional out of town and overnight stays required.
  • Physical Requirements
  • Will sit, stand, walk, and bend during working hours.
  • Requires to reach, lift and carry up to 20 lbs
  • Must be able to travel to remote sites 10-25% of time at work.
  • Requires face to face interaction with co-workers and/or others.

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