Program Manager

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible.

Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

The Program Manager will lead and oversee multiple digital transformation programs across clients, ensuring successful delivery of strategic initiatives aligned with business objectives.

This role requires strong leadership in managing cross-functional teams, stakeholder engagement, and delivering value through digital solutions (e.g., cloud, data, AI, customer experience platforms, and agile transformation).

Manage program budgets, forecasts, revenue tracking, and profitability.

Ensure adherence to contract terms, SOWs, and commercial commitments.

Identify opportunities for upsell/cross-sell within the digital portfolio.

Drive adoption of modern digital technologies:

AI/ML solutions

Customer Experience platforms

Agile/DevOps practices

Guide clients in defining digital roadmaps and transformation strategies.

Drive process excellence using Agile, SAFe, or hybrid models.

Ensure continuous improvement in delivery quality, efficiency, and customer satisfaction.

Implement best practices in program management and delivery.

Program & portfolio management

Financial management & forecasting

Risk & issue management

Digital strategy & transformation

Executive communication

Strategic thinking

Negotiation & conflict resolution

Team building and mentoring

Cloud platforms (Azure preferred in many orgs)

Data, AI/ML, integration architectures

DevOps and Agile frameworks

Program delivery (scope, schedule, cost, quality)

Customer satisfaction (CSAT/NPS)

Revenue growth and margin improvement

Risk mitigation effectiveness

Team engagement and retention

Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini’s discretion, consistent with applicable laws.

The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation.

Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace.

Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect.

We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment.

All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

This is a general description of the Duties, Responsibilities and Qualifications required for this position.

Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed.

Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodation does not pose an undue hardship.

Capgemini is committed to providing reasonable accommodation during our recruitment process.

If you need assistance or accommodation, please reach out to your recruiting contact.

Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.

Click the following link for more information on your rights as an Applicant in the United States. http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society.

It is a responsible and diverse group of 340,000 team members in more than 50 countries.

With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs.

It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.