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Program Manager

eClerx Services Ltd
Pune, IND
Manager · 16+ years experience
Onsite
Discovered 1 weeks ago

Full Job Posting

Key Responsibilities

  • Lead end-to-end delivery of large-scale AI, Generative AI, Agentic AI, and Machine Learning programs.
  • Define delivery strategy, execution roadmap, governance, and operating models for enterprise AI initiatives.
  • Partner with business stakeholders to understand strategic objectives and translate them into scalable AI solutions.
  • Drive multiple concurrent AI transformation programs, ensuring timely delivery, quality, and customer satisfaction.
  • Lead cross-functional teams comprising Architects, Data Scientists, AI Engineers, ML Engineers, Data Engineers, and Product teams.
  • Establish delivery governance, risk management, resource planning, budgeting, and program reporting.
  • Drive adoption of AI best practices, Responsible AI principles, and enterprise AI governance.
  • Collaborate with Sales, Presales, and Solution teams to support proposals, solution design, and client presentations.
  • Mentor delivery managers and technical leaders while building high-performing AI delivery teams.
  • Stay current with emerging AI technologies and identify opportunities to accelerate business transformation.
  • Required Skills & Experience
  • 16+ years of experience in Technology Delivery, Digital Transformation, or Enterprise Program Delivery.
  • Proven experience managing large-scale AI/GenAI transformation programs for enterprise clients.
  • Strong understanding of Agentic AI, Generative AI, Machine Learning, Deep Learning, NLP, LLMs, and AI automation.
  • Experience delivering AI solutions on cloud platforms such as Azure, AWS, or Google Cloud Platform (GCP).
  • Strong knowledge of AI architecture, MLOps, data engineering, and enterprise integration.
  • Experience managing distributed global delivery teams and multiple client engagements.
  • Excellent stakeholder management with CXO-level client interaction.
  • Strong financial management, delivery governance, and program management expertise.
  • Experience working in Agile and hybrid delivery environments.

Preferred Qualifications

  • Experience leading AI Centers of Excellence (CoE) or AI practice teams.
  • Exposure to Agentic AI frameworks, RAG architectures, AI orchestration, and enterprise LLM platforms.
  • Knowledge of Responsible AI, AI governance, and regulatory compliance.
  • MBA or relevant leadership certifications are an added advantage.

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