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Senior Process Manager

eClerx Services Ltd
Mumbai, IND
Senior · 9–13 years experience
Onsite
Discovered Today

Full Job Posting

Minimum Qualifications-

  • Graduation (Bcom, BBA, BBM, BCA) / Post Graduation (Mcom, MBA, PGDM)
  • 9 to 13 years of experience of Investment Banking Operations (Sec Lending)
  • Conceptualize, design and deliver high-quality solutions and insightful analysis on a variety of projects ranging in both complexity and scope.
  • Knowledge of / prior experience with offshoring processes and methodologies highly preferred.
  • Proven track record of managing complex Operations.
  • Ability to meet client expectations with respect to SLAs, KPI and KRIs.
  • Delivery of productivity gains and identify and implement process improvements.
  • Possess strategic perspective, business acumen, action orientation and drive for results.
  • Ability to present and lead client meetings with senior internal and external stakeholders.
  • Ability to understand and analyze complex problems, methodically devise and present a solution, and apply sound judgment independently.
  • Well-organized with ability to prioritize effectively and multi-task, while working independently. Track record of coping with pressured timelines and deliverables.
  • Should be good with logical and quantitative abilities.

Preferred Qualifications

  • Knowledge of / prior experience with offshoring processes and methodologies highly preferred.

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