Program Manager / Director (Delivery Intelligence)
Role Overview
Program Manager, Delivery Intelligence APAC leads adoption of AI-driven delivery practices and modern project methodologies across the region.
Works with regional and global teams to transform project delivery, improve scalability and efficiency, and support strategic customer implementations.
Key Skills for This Role
Full Job Posting
About RELEX
RELEX provides an AI-driven supply chain planning platform for retailers and manufacturers, supporting forecasting, replenishment, pricing, promotions, and operations.
About the role
Program Manager, Delivery Intelligence APAC leads adoption of AI-driven delivery practices and modern project methodologies across the region.
Works with regional and global teams to transform project delivery, improve scalability and efficiency, and support strategic customer implementations.
Responsibilities
- Drive APAC portfolio performance, profitability, successful delivery, forecasting, resourcing, and delivery predictability.
- Strengthen estimation, margin protection, and delivery optimisation through data-driven governance and planning.
- Own portfolio reporting, financial performance tracking, benchmarking, operational governance, project health, risks, capacity, and business performance.
- Lead customer engagement, stakeholder communications, governance forums, and escalation management.
- Coach and support Program and Project Managers and promote delivery capability, accountability, and best practices.
- Lead regional adoption of AI-enabled delivery methods, tools, and practices; integrate AI into planning, estimation, risk management, reporting, and governance.
- Partner globally on delivery transformation and measurable business results; evaluate and scale technologies that improve efficiency.
- Standardise delivery practices, improve estimate accuracy, reduce project cycle times, and lead initiatives to improve performance and scalability.
What you’ll bring
- Supply chain, retail, or manufacturing experience.
- Strong project, program, or transformation leadership in a software or technology company.
- Proven use of AI to improve delivery, ways of working, and business outcomes.
- Enterprise software implementation experience is an advantage.
- Change management or operating model transformation experience is an advantage.
- Strong stakeholder management and influencing skills are an advantage.
- Experience embedding AI or automation into business processes is an advantage.
Ways of working
- The company offers flexible and hybrid ways of working.
Why join RELEX
- Offers include international career opportunities, continuous learning and growth, flexible working, supportive culture, practical wellbeing benefits, annual leave, and paid volunteering days.
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