Program Manager-Accreditation New Jersey

At Lexipol, our mission is to create safer communities and empower the individuals on the front lines with market-leading content and technology. Our top-notch team works closely with law enforcement, fire, EMS, corrections, and local government professionals to tailor our solutions to better address today’s challenges and keep first responders coming home safely at the end of each shift. Working at Lexipol means making a difference – day in and day out.

The Work The Professional Services Accreditation team partners with public safety agencies to implement, maintain, and sustain accreditation programs that strengthen operational effectiveness, reduce risk, and ensure compliance with industry standards. A primary focus of this team is supporting agencies in New Jersey through the NJACOP accreditation program, while also contributing to accreditation efforts in other jurisdictions.

The Program Manager – Accreditation leads end-to-end accreditation projects, serving as both a project leader and subject matter expert. This role is responsible for guiding agencies through the NJACOP accreditation process, ensuring compliance, managing timelines and deliverables, and building strong client relationships that drive successful outcomes.

This is done through working in these areas of focus: Successful Project Delivery (40%) Lead end-to-end NJACOP accreditation projects from initiation through completion

Develop and manage project timelines, deliverables, and documentation

Track progress and maintain accurate reporting on project status

Identify and mitigate risks, proactively resolving delays or roadblocks

NJACOP Accreditation Compliance & Expertise (30%) Serve as a subject matter expert on NJACOP accreditation standards and requirements

Guide agencies in policy development, implementation, and compliance alignment

Conduct document reviews, assessments, and readiness evaluations

Support agencies through accreditation cycles, including preparation and maintenance

Client Experience & Relationship Management (20%) Act as the primary point of contact for assigned clients

Build strong relationships with agency leadership and key stakeholders

Deliver training, guidance, and ongoing support throughout the engagement

Identify client needs, gather feedback, and ensure a high-quality client experience

Program Consistency & Continuous Improvement (10%) Apply standardized processes and best practices across all engagements

Identify opportunities to improve tools, workflows, and delivery methods

Stay current on NJACOP standards, regulatory updates, and industry trends

Contribute to team knowledge sharing and process enhancements

Prior experience as an NJACOP Accreditation Manager or Assessor

Experience with CALEA accreditation programs

Familiarity with PowerDMS, PMAM, or similar accreditation management systems

Deliver accreditation projects on time and within scope

Achieve high client satisfaction and strong client relationships

Ensure agencies meet and maintain accreditation compliance standards

Meet or exceed productivity and utilization targets

Opportunity to work alongside experienced accreditation professionals with deep industry expertise

Direct impact on public safety agencies and the communities they serve

Ongoing training and development to deepen accreditation and compliance expertise

Collaborative, mission-driven team environment focused on continuous improvement

Remote, team-based work environment

Frequent interaction with New Jersey-based public safety agencies

Fast-paced environment managing multiple concurrent projects

Strong emphasis on accountability, ownership, and continuous improvement

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Duties listed are not intended to be exhaustive or exclusive; other duties may be assigned. Management retains the discretion to add to or change the duties of the position at any time.