Program Manager

Qualifications

• The ideal candidate will possess the following qualifications: A master's degree or advanced education in information technology or a related field is highly desirable. Project Management Professional (PMP) certification is also highly desirable. Comprehensive knowledge of the information technology industry, emerging technologies, and evolving technical and operational practices. Ability to independently evaluate complex issues, make sound decisions, and implement solutions with significant financial and operational implications. Strong analytical, problem-solving, and strategic planning skills, including the ability to identify business needs and recommend practical, innovative solutions. Experience managing complex projects and programs, including resource allocation, budget development and forecasting, schedule management, stakeholder engagement, implementation, and project closeout. Broad technical knowledge and the ability to foster creative, innovative, and effective problem-solving among staff. Demonstrated ability to successfully manage time-sensitive initiatives while maintaining progress on long-term strategic projects. Ability to translate organizational vision and strategy into actionable plans, roadmaps, and measurable results. Strong organizational skills and the ability to manage multiple initiatives, competing priorities, and complex operational demands. Demonstrated ability to lead diverse teams and foster an inclusive, collaborative, and high-performing work environment. Proven ability to build, develop, and retain high-performing teams of IT professionals committed to continuous improvement and exemplary customer service. Demonstrated ability to establish and maintain effective working relationships with internal and external stakeholders at all organizational levels. Strong business and political acumen, with the ability to work effectively with executive leadership and navigate complex organizational environments. Excellent leadership, communication, presentation, interpersonal, and relationship-building skills. Strong organizational skills and attention to detail. Proven experience in budget development, financial oversight, and resource management. Demonstrated knowledge of and broad-based experience managing large, complex IT programs within a diverse public- or private-sector organization. A commitment to integrity, public service, fiscal responsibility, innovation, and organizational excellence. The Department: The City of San Diego, through the Public Utilities Department, owns and operates the Water and Wastewater Systems. The Water System serves the City and certain surrounding areas, including retail, wholesale and reclaimed water customers. The Water System’s service area covers 403 square miles, including 342 square miles within the City, operates and maintains roughly 3,300 miles of drinking water pipelines, and has approximately 1.4 million retail customers. The Wastewater System consists of two sub-systems: the Municipal Sub-System and the Metropolitan Sub-System. The Municipal system is a sewage collection and conveyance system for the City’s residents, and the Metropolitan system treats and disposes of the wastewater generated by the City and 12 members of the Metro Joint Powers Authority who represent 15 other cities and districts surrounding the city. The wastewater system covers approximately 450 square miles, operates and maintains roughly 3,000 miles of wastewater pipelines, and serves a regional population of over 2.3 million customers. For more information, please visit the Department on the City's website . The City: With more than 1.4 million residents, the City of San Diego is the eighth largest city in the United States and the second largest in California. The City of San Diego’s strong economy, diverse population, great educational institutions, unsurpassed quality of life, and world-renowned location make it the ideal place to work, live, and play. With its great weather, miles of sandy beaches, and major attractions, San Diego has something to offer for everyone. The City’s Mission, as stated in the Strategic Plan is “Every day we serve our communities to make San Diego not just a fine city, but a great City.” The City’s Vision is "Opportunity in every neighborhood, excellent service for every San Diegan". As one of the region’s largest employers, the City of San Diego employs nearly 13,000 highly dedicated employees and has a combined Fiscal Year 2027 operating and capital budget of approximately $6.42 billion. Additional information about the City of San Diego can be found on the City’s website .