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Program Management Intern

DocuSign
San Francisco, USA
Internship
Entry
Hybrid
USD 28-55 hourly / hour
Discovered 3 weeks ago

Full Job Posting

Responsibility

  • Conduct user research and process mapping to understand pain points in current workflows
  • Define product requirements and success metrics for Al-driven automation tools
  • Work with ML engineers to prototype, test, and iterate on intelligent assistants, recommendation engines, or workflow-automation bots
  • Develop simple dashboards or reports to monitor model performance and user adoption
  • Present findings and roadmaps to stakeholders and incorporate feedback into subsequent iterations
  • Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)
  • Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

Basic

Currently pursuing a bachelor's or master's degree in Computer Science, Artificial Intelligence, Engineering, Business, or a related field

Experience with SDLC and Product Management Lifecycle

Experience with basic programming (Python, JavaScript, or similar) and data analysis tools (Pandas, SQL)

Experience with Google Suite

Graduating December 2026, May/June 2027

This role is not eligible for CPT, OPT or sponsorship now or in the future

Preferred

Prior internship or coursework in product management, UX research, or AI/ML

Experience with ML frameworks (TensorFlow, PyTorch) or no-code/low-code Al platforms

Understanding of process-automation tools (Zapier, UiPath, Power Automate)

Strong analytical and problem-solving skills, with an ability to break down complex processes

Excellent written and verbal communication-comfortable conducting interviews and presenting to stakeholders

Self-starter mindset with strong organizational skills and attention to detail

Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience.

Based on applicable legislation, the below details pay ranges in the following locations:

California: $28/hour - $55/hour

Global benefits provide options for the following:

Paid Time Off: earned time off, as well as paid company holidays based on region

Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement

Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment

Retirement Plans: select retirement and pension programs with potential for employer contributions

Learning and Development: options for coaching, online courses and education reimbursements

Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events

Work Authorization Notice: Please note that we do not provide visa sponsorship or immigration support for this position. Applicants must already be authorized to work in the United States on a full-time, permanent basis without the need for current or future sponsorship.

Working here

Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.

Accommodation

Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at [email protected] .

If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at [email protected] for assistance.

Applicant and Candidate Privacy Notice

This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.

It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.

EEO Know Your Rights poster

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