Professional Health Representative - Vaccine

Key Responsibilities

• Customer Engagement & Promotion Deliver high quality, science based brand messages that support HCPs in addressing patient needs.

• Execute omnichannel engagement plans aligned with customer preferences, content relevance, and channel effectiveness.

• Onboard customers to new operating models and digital platforms (e.g., Digital Engagement Portal).

• Build, maintain, and expand strong professional relationships with HCPs, KOLs, pharmacists, and other healthcare stakeholders.

Product & Disease Knowledge

• Provide accurate, approved information on product usage, dosing, safety, and clinical data.

• Support physicians in disease management through the appropriate use of Pfizer products.

• Distribute relevant scientific materials, clinical data, guidelines, and product samples where applicable.

Territory & Account Management

• Manage and develop accounts to ensure optimal product access, formulary inclusion, and sustainable growth.

• Monitor ordering processes.

• Identify, develop, and execute territory specific plans of action (POA) aligned with business objectives.

• Explore new business opportunities and expand the reach and impact of the assigned territory.

Collaboration & Cross Functional Support

• Provide actionable market insights, customer feedback, and competitive intelligence to sales and marketing teams.

• Contribute to marketing campaign planning by sharing real world customers and market insights.

• Support and execute marketing and medical initiatives, including local, regional, and international congresses, workshops, and awareness programs.

• Participate in speaker nomination and selection processes within the assigned territory.

Reporting & Compliance

• Accurately document customer interactions, activities, and insights.

• Prepare and submit regular reports covering sales performance, activities, market feedback, opportunities, and risks.

• Attend sales meetings, cycle meetings, and general business meetings as required.

• Maintain full accountability for customer communications (emails, calls, and follow ups).