Production Coordinator

About Sterling Fleet Outfitters

Qualifications

• Strong organizational skills and attention to detail
• Excellent communication and customer service skills
• Ability to manage multiple priorities in a fast-paced environment
• Self-motivated and capable of working independently
• Honest, accountable, and willing to take ownership of outcomes
• Strong problem-solving and decision-making abilities
• Reliable and consistent with a proven ability to follow through on commitments
• Strong computer skills, including:
• Microsoft Excel
• Scheduling and production management software
• CRM and ERP systems
• Inventory and order management systems
• Valid Class 5 Driver's License
• Experience with production scheduling or technician scheduling
• Background in related trades
• Experience with automotive 12V electrical systems
• Experience working in a hands-on, operational, or shop-based role
• Familiarity with vehicle upfitting, commercial equipment, or fleet-related work
• Ability to quickly learn new systems and retain information well

Preferred Qualifications

• Preferred Experience

Responsibilities

• Coordinate production schedules and technician workloads
• Monitor project timelines and proactively address scheduling conflicts
• Prioritize jobs based on customer requirements, available resources, and production capacity
• Communicate regularly with customers regarding project status, timelines, and delivery expectations
• Coordinate workflow between Sales, Purchasing, Production, and Installation departments
• Ensure materials, vehicles, and information are available before jobs begin
• Track incoming vehicles and prepare work orders for production
• Update job information and maintain accurate records in company systems
• Coordinate subcontractors and outside service providers as required
• Support job handoffs between departments to ensure projects move smoothly through production
• Help identify process improvements that increase efficiency and customer satisfaction
• Maintain production documentation and support overall shop organization
• Strong organizational skills and attention to detail
• Excellent communication and customer service skills
• Ability to manage multiple priorities in a fast-paced environment
• Self-motivated and capable of working independently
• Honest, accountable, and willing to take ownership of outcomes
• Strong problem-solving and decision-making abilities
• Reliable and consistent with a proven ability to follow through on commitments
• Strong computer skills, including:
• Microsoft Excel
• Scheduling and production management software
• CRM and ERP systems
• Inventory and order management systems
• Valid Class 5 Driver's License
• Experience with production scheduling or technician scheduling
• Background in related trades
• Experience with automotive 12V electrical systems
• Experience working in a hands-on, operational, or shop-based role
• Familiarity with vehicle upfitting, commercial equipment, or fleet-related work
• Ability to quickly learn new systems and retain information well