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Product Training Manager, Endodontics

Dentsply Sirona
Charlotte, USA
Manager
Onsite
Discovered 2 days ago

Full Job Posting

Job Summary

The Product Trainer is an individual contributor responsible for deploying and delivering product and technical training that enables field and virtual commercial teams to confidently sell, demonstrate, and support assigned portfolios. This role partners closely with the Vertical Training Lead, Product/GBU partners, and marketing to align training deployment to launch priorities and field performance needs. The Product Trainer facilitates training in virtual, classroom/academy, and in-field (co-travel) formats; assesses training effectiveness through knowledge/skill validation and field application signals; and delivers targeted training interventions to close product knowledge and product-specific capability gaps.

Key Responsibilities

  • Product Training Delivery (Virtual, Classroom, In-Field)
  • Deliver product and technical training for assigned portfolio(s) in virtual, in-person, and blended formats, including hands-on sessions, demonstrations, and applied practice.
  • Support new hire onboarding for the portfolio, ensuring learners build baseline product knowledge, workflow understanding, and demo proficiency within expected timeframes.
  • Conduct in-field training and co-travel observations to reinforce classroom learning, provide real-time coaching, and validate skill application in customer-facing scenarios.
  • Facilitate train-the-trainer and Field Training Ambassador (FTA) enablement as applicable, aligning on expectations, field tools, and coaching guides for consistent execution.
  • Deploy and deliver portfolio sales education across virtual, academy/classroom, and in-field formats, including integrated workflows and end-to-end customer use cases.
  • Drive seller readiness through competency-based product training, ensuring teams can position workflows, articulate value propositions, and execute product demonstrations.
  • Reinforce learning through practice, role plays, demo drills, and in-field coaching to accelerate application and consistency in customer-facing execution.
  • Partner with product, marketing, and clinical teams to stay aligned to current capabilities, messaging, and roadmap priorities; reflect updates in deployed training and reinforcement.

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