Product Support Coordinator - Power Systems

Role overview

Daily responsibilities

• Monitor work in progress with supervisors and dispatch to support invoicing.
• Verify and process work orders accurately and complete invoices; maintain billing requirements and obtain customer purchase order numbers.
• Provide administrative support to the Branch Manager and supervisors; prepare and process purchase orders.
• Answer calls and assist internal and external customers.
• Assist with maintenance and repair scheduling and collaborate on projects.
• Follow health, safety, and environmental policies and initiatives.

Role requirements

• Diploma of Vocational Studies or college diploma in administration.
• Proficiency with Microsoft Word.
• Strong communication and interpersonal skills, including efficient customer communication.
• Ability to prioritize tasks in a fast-paced, deadline-driven environment.
• Self-motivated, flexible team player with time-management, independent-work, integrity, and proactive problem-solving skills.
• Safety-conscious work approach.

Compensation

• Listed compensation is $44,860–$56,077; no pay cadence is stated.
• The posting says full-time, permanent under Pay Type and separately describes the role as contractual for a defined period.

Location and flexibility

• The role is described as joining the team in Ottawa; flexible work schedules are mentioned as an opportunity.

About the division