Product Strategy & Development Senior Advisor - Express Scripts Pharmacy - Remote
Role Overview
The Pharmacy Product Strategy Development team leads strategy and development of solutions for Express Scripts Home Delivery Pharmacies.
The team identifies client needs across commercial, health plan, Cigna, and Medicare lines of business, develops concepts, evaluates business cases, and designs solutions.
The Senior Advisor independently drives product initiatives to grow profitable volume and improve customer and client experience.
Key Skills for This Role
Full Job Posting
Team and position
The Pharmacy Product Strategy Development team leads strategy and development of solutions for Express Scripts Home Delivery Pharmacies.
The team identifies client needs across commercial, health plan, Cigna, and Medicare lines of business, develops concepts, evaluates business cases, and designs solutions.
The Senior Advisor independently drives product initiatives to grow profitable volume and improve customer and client experience.
Essential functions
- Research market trends, customer demand, unmet needs, and customer feedback.
- Partner with Evernorth product teams to explore coordinated solutions and new product concepts.
- Scope opportunities, develop business cases, identify monetization levers, and evaluate feasibility.
- Extract and analyze formularies, drug lists, clinical data, and financial models using reporting tools, including Analyst.
- Analyze claims utilization and volume, margins, trends, indications, drug-level market share, channel management, patient behavior, benchmarks, and KPIs.
- Translate data into insights, identify needs gaps, and develop product features, solutions, and prototypes.
- Create insight visualizations using graphs, charts, reporting, and other tools.
- Manage projects and milestones to deliver solutions on schedule.
Qualifications
- Eight years of healthcare or PBM industry experience.
- Bachelor's degree or equivalent experience required; advanced degree or MBA desirable.
- Experience in supply chain, product, strategic planning, program management, and regulated markets such as Medicare or Medicaid.
- Understanding of PBM technology systems is a plus.
- Strong verbal and written communication, cross-functional collaboration, and ability to influence without authority.
- Ability to analyze data, structure complex problems, assess alternatives, recommend solutions, and act effectively in ambiguous situations.
Remote work
- The title identifies the position as remote.
- For occasional or permanent home working, internet service must be cable broadband or fiber with at least 10 Mbps download and 5 Mbps upload.
About Evernorth Health Services
Evernorth Health Services, a division of The Cigna Group, develops pharmacy, care, and benefit solutions intended to improve health and access to care.
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