Product Strategy & Development Senior Advisor - Express Scripts Pharmacy - Remote
Role Overview
The Pharmacy Product Strategy & Development team supports new solutions for Express Scripts Home Delivery Pharmacies across commercial, health plan, Cigna, and Medicare lines of business.
The Senior Advisor independently drives product initiatives to grow profitable volume and improve customer and client experience.
The role supports product development from market assessment and pricing to plan design, service models, and product positioning.
Key Skills for This Role
Full Job Posting
Team and role overview
The Pharmacy Product Strategy & Development team supports new solutions for Express Scripts Home Delivery Pharmacies across commercial, health plan, Cigna, and Medicare lines of business.
The Senior Advisor independently drives product initiatives to grow profitable volume and improve customer and client experience.
The role supports product development from market assessment and pricing to plan design, service models, and product positioning.
Product strategy and analysis
- Research market trends, customer demands, unmet needs, jobs to be done, and customer feedback.
- Partner across Evernorth product teams and functions to develop coordinated solutions and new product concepts.
- Develop business cases by articulating strategy, identifying monetization levers, sizing opportunities, and evaluating feasibility.
- Use reporting tools, including the Analyst tool, to analyze formularies, drug lists, clinical data, and financial models.
- Analyze claims utilization and volume, margins, trends, indications, drug-level market share, channel management, patient behavior, benchmarks, and KPIs.
- Translate analysis into product solutions, identify gaps, design features, and develop concepts and prototypes.
- Visualize findings with graphs, charts, reports, and other tools.
- Manage initiatives to meet milestones and deliver solutions on schedule.
Qualifications
- At least eight years of experience in healthcare or the PBM industry.
- A bachelor's degree or equivalent experience is required; an advanced degree or MBA is desirable.
- Experience in supply chain, product, strategic planning, program management, and regulated markets such as Medicare or Medicaid.
- Understanding of PBM technology systems is a plus.
- Excellent written and verbal communication, cross-functional collaboration, and ability to influence without authority.
- Ability to break complex problems into parts, evaluate data, and drive action that creates value.
- Comfort with ambiguity and a structured approach to diagnosing problems, evaluating alternatives, and implementing solutions.
Remote work conditions
- For occasional or permanent work from home, internet service must be cable broadband or fiber optic with speeds of at least 10 Mbps download and 5 Mbps upload.
About Evernorth Health Services
Evernorth Health Services, a division of The Cigna Group, develops pharmacy, care, and benefit solutions intended to improve health and increase access to illness prevention and treatment.
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