Product Reliability Engineer - Defense

Continuously invest in documentation, metrics, monitors and other troubleshooting tools

Participate in on-call rotations during business hours and occasional weekends. This is a challenging yet rewarding opportunity to help remediate the most pressing issues across the Palantir fleet.

Diagnose, resolve, and prevent issues encountered in the field. Deliver end-to-end improvements to core products based on these issues you encounter in the field.

Improve observability by refactoring codepaths and introducing telemetry

Identify and implement data-driven opportunities for improved service resilience

Develop strategic opinions on stability investments and inform the vision for long-term product stability

Comfortable with and curious about large scale production systems and technologies. For example, load balancing, monitoring, distributed systems, and configuration management.

Confidence in troubleshooting complex issues independently using observability tools and stack traces

Familiarity with monitoring tools such as Prometheus and health checks

Experience coding with Java, Go and/or web technologies (e.g. HTML, CSS, JavaScript, Python/Ruby, Django/Flask/Ruby on Rails, etc.) is a plus

Track record of identifying bugs in codebases and contributing fixes leading to long term service stability

Demonstrated ability making data-driven decisions and engaging with stakeholders on strategy

Engineering background in Computer Science, Mathematics, Software Engineering, Physics or similar field

Ability to work with a high degree of ownership and a strong sense of urgency in a dynamic environment

Experience producing code in backend languages such as Java, as part of a past role or personal projects

Familiarity with storage and data processing systems and cloud infrastructure

Strong written and verbal communication and ability to iterate quickly with teammates and incorporate feedback

Eligibility and willingness to obtain a US Security clearance