Product Quality Engineer

Director of Operations and Supply Chain – North America

Develop and maintain quality assurance standards and inspection processes for products.

Conduct detailed testing and inspections to ensure products comply with established quality standards.

Work closely with engineering to evaluate processes, equipment, and suppliers to ensure production efficiency.

Partner with production teams to integrate process improvements effectively.

Perform capability studies on current and new processes, adjusting processes and tools as necessary.

Conduct Gage R&R (Repeatability and Reproducibility) studies and develop reliable tools and inspection gages for assembly processes.

Take a proactive approach to continuous improvement in productivity, quality, and safety.

Investigate product malfunctions or material defects, analyze failures/non-conformities, and document findings.

Lead root cause analyzes to address product quality issues and implement corrective measures to prevent recurrence.

Create and assign corrective actions and coordinate timely and effective resolutions for internal and external issues.

Initiate efforts to prevent nonconformities.

Identify, document, and monitor nonconformities to ensure corrective actions are effective.

Standardize solutions to prevent future nonconformities.

Update and maintain comprehensive quality documents (eg, RMAs, FMEAs, control plans).

Ensure proper documentation of supplier and customer data using the correct formats.

Assist suppliers with meeting acceptable quality standards through incoming inspections.

Oversee internal product checks to ensure acceptable quality levels before final shipping (outgoing inspections).

Collect data, analyze it, and select actionable alternatives to solve quality-related problems.

Provide technical guidance and support to departments regarding quality processes.

Facilitate cross-departmental problem-solving and communication to address production/service challenges.

Coordinate with European and Asian team members to maintain consistent quality standards organization-wide.

Exhibit professionalism in dress, communication (in-person, phone, email), and interactions with colleagues.

Work collaboratively to support team efforts and take on additional responsibilities when required.

Maintain a strong results-oriented focus while delivering high-quality outcomes.

Follow all safety, quality, and environmental guidelines

Bachelor’s degree in Engineering, Quality Management, or a related field.

Minimum of 3+ years of experience in product quality engineering or a similar role.

In lieu of a degree, a high school diploma and 5+ years of recent Quality Engineering experience within a production or manufacturing environment.

2+ years prior experience in manufacturing or production industries.

Expertise in metrology equipment, uses and limitations (required).

Ability to read and understand engineering drawings (required).

Good knowledge of Geometric tolerances and dimensioning (required).

Applied experience with basic quality tools such as RCCA methodologies, value-stream maps, flowcharts, PFMEA, and PDCA.

Applied understanding of ISO 9001 or an equivalent system.

Certification in quality management (e.g., CQE, CQA) is a plus.

Ability to be able to enter and work in a cleanroom environment.

Strong understanding of materials and ability to implement and understand SPC analysis.

Strong computer skills: particularly Microsoft Office 365 suite and SAP knowledge.

Technical knowledge and experience (mechanical, electrical, software).

Must possess the ability to substantiate and clearly communicate information to an international audience.

Excellent listening and communication skills, curiosity, comprehension, self-motivation, problem-solving skills.

Ability to define own tasks and demonstrate solid work ethic and team oriented behavior.