Product Manager

Role overview

Responsibilities

• Own a three-year product vision and roadmap; lead lifecycle delivery from concept and business case through launch and deployment.
• Define product requirements and success metrics; manage secure, reliable, scalable, high-performance delivery.
• Coordinate engineering, design, program owners, page owners, and other stakeholders; manage escalations, risks, and tradeoffs.
• Contribute to technology discussions, analyze product and customer data using SQL and Excel, and represent customer needs in executive planning.
• Design and refine web pages and features to improve customer experience, conversion, and membership growth.
• Drive continuous product and process improvement and collaborate across regions and functions.

Essential qualifications

• Undergraduate or graduate degree in computer science or a related technical field.
• Experience in product management, product marketing, business development, or technology-focused roles; the posting states 5+ years.
• The posting lists “35 years” of software developer or technical lead experience and “35 years” of product management experience; the intended durations are unclear.
• Experience managing technical products or online services and delivering software products from conception through customer deployment.
• Experience owning product roadmaps, collaborating with technical teams, and contributing to engineering discussions.
• Ability to understand system design, technical flows, constraints, and tradeoffs.
• Proficiency in statistical data analysis using SQL, Excel, or similar tools.
• Strong communication and cross-functional collaboration skills; able to earn trust in a matrixed organization.

Additional qualifications

• Knowledge of payments or mobile payments is beneficial.
• Customer-facing product experience is sought; e-commerce or subscription-service experience is preferred.
• Familiarity with Linux, Java, and HTML is beneficial.
• Experience driving customer or member acquisition across multiple digital surfaces is beneficial.

Work arrangement

• Contract-to-hire position based in Vancouver, British Columbia.
• The posting identifies the role as fully onsite in Vancouver.

Pay

• Pay range is CAD 60.00–70.00 per hour; individual compensation depends on qualifications, experience, location, and other job-related factors.