Product manager, Engineering
Role Overview
The Product Manager oversees product quality, lifecycle improvements, and collaboration across R&D, production, sales, customer service, and technical support.
The role is the designated product expert, supports continuous improvement and custom orders, and contributes to launches across accessibility and mobility products.
Key Skills for This Role
Full Job Posting
About Savaria
Savaria designs and builds accessibility and patient care products, including wheelchair lifts, stairlifts, elevators, medical beds, therapeutic surfaces, ceiling track lifts, and patient slings.
The company has 2,500 associates and 11+ manufacturing facilities serving markets across North America, Europe, Australia, and Asia.
Position Summary
The Product Manager oversees product quality, lifecycle improvements, and collaboration across R&D, production, sales, customer service, and technical support.
The role is the designated product expert, supports continuous improvement and custom orders, and contributes to launches across accessibility and mobility products.
Responsibilities
- Serve as the primary contact for product quality issues; identify trends and coordinate root cause analysis and corrective actions.
- Track, log, and manage product improvements and field issues using Smartsheet or internal tools.
- Support and oversee product launches with R&D from concept to market.
- Coordinate with Savaria facilities on quality control and inventory optimization.
- Recommend design and process enhancements based on internal performance data and customer feedback.
- Review custom orders for feasibility and compliance with product standards.
- Coordinate with Sales, Engineering, Technical Support, Production, and Customer Service on product performance and satisfaction.
- Maintain knowledge of product specifications, improvements, and field applications; contribute to the ECO process when applicable.
- Work with shopfloor staff to resolve production issues and provide on-the-job training as needed.
- Support design reviews and product development using SolidWorks and AutoCAD.
- Create, validate, and maintain Bills of Materials aligned with production capabilities.
Mindset, Skills & Education
- Post-secondary education in Engineering, Product Management, or a related technical discipline.
- 3+ years of experience in product management, engineering support, or quality assurance.
- Product lifecycle management experience, preferably in manufacturing or accessibility products.
- Proficiency with Smartsheet, Excel, and ERP systems such as SAP or D365.
- Hands-on experience with CAD tools, including SolidWorks and AutoCAD.
- Strong interpersonal and cross-functional communication skills; proactive problem-solving and continuous improvement mindset.
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