Product Manager - Booking
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
Synopsis The eCommerce – Product Manager (Booking) is responsible for developing and executing a strategy related to our Digital booking channel with AI embedded as a core capability across search, discovery, pricing, presentation, personalization and conversion optimization.
Key Skills for This Role
Full Job Posting
Synopsis
The eCommerce – Product Manager (Booking) is responsible for developing and executing a strategy related to our Digital booking channel with AI embedded as a core capability across search, discovery, pricing, presentation, personalization and conversion optimization.
This role drives revenue growth, digital share expansion, customer retention and engagement through intelligent ecommerce initiatives & AI powered booking experiences.
This role is responsible for continually driving and maximizing our conversion rates by spearheading innovative product features that drives, business objectives and KPI’s.
The ideal candidate combines deep airline booking domain expertise with AI product literacy, experimentation mindset, and data-driven leadership, and works cross-functionally (internal and external) to evolve the booking ecosystem into an intelligent, adaptive, and high-performing digital distribution channel.
Accountabilities
- Develop, maintain, and execute a product roadmap to achieve business goals of revenue growth, increase digital share/footprint & own the end-to end management of booking experiences.
- Partner with cross- functional and technical teams to develop positioning of the product and ensure product differentiation from competitors.
- Manage relationships with third parties’ providers for enhancing customer journey.
- Monitor and evaluate product performance to facilitate continuous iteration and improvement.
- Identify, lead and drive business opportunities for Digital revenue optimisation and conversion of Digital Booking processes through consistently optimising product capabilities and developing unique value propositions.
- Define and drive strategies and long-term vision to build competitive digital products for the overall website & booking flow (including and not limited to Loyalty booking redemptions).
- Lead initiatives such as AI powered search & discovery, predictive abandonment recovery, conversational booking assistance and translate AI capabilities into measurable commercial outcomes.
Education & Experience
- 7+ years’ experience working in Digital product management with strong analytical & commercial skills
- Proven experience owning booking or high conversion eCommerce journeys.
- Hands on experience along with shareable portfolio of capabilities and features deployed in aviation eCommerce.
- Demonstrated experience delivering AI enabled or data driven product features.
- Working knowledge in airline Reservations, Ticketing, Fares and Pricing and Revenue Accounting mandatory.
- Bachelor’s degree in computer science, Information Systems, Engineering or equivalent is preferred.
- Experience with Agile development methodologies including SAFe, Scrum and Lean Portfolio Management.
- Demonstrated experience in defining, delivering and launching products, with hands-on portfolio delivering AI enabled product features for Digital touchpoints.
- Technical and business operations knowledge with proven ability to drive solutions, with experience defining vision and strategy for a technical product.
- Recognized as an active team player, with excellent communication and coordination skills as this role requires working with multiple teams across the organization
- Working knowledge and experience with key PSS systems (Sabre, Amadeus etc), AI/ML teams in production environments for aviation.
About Etihad Airways
Etihad Airways, the national airline of the UAE, was formed in 2003 and quickly went on to become one of the world’s leading airlines.
From its home in Abu Dhabi, Etihad flies to passenger and cargo destinations in the Middle East, Africa, Europe, Asia, Australia and North America.
Together with Etihad’s codeshare partners, Etihad’s network offers access to hundreds of international destinations.
In recent years, Etihad has received numerous awards for its superior service and products, cargo offering, loyalty programme and more.
All this ties into Etihad’s ambitious Journey 2030 strategy.
The airline plans to double its fleet size and triple the number of customers over the next six years as it sets out to be the airline everyone wants to fly!
To learn more, visit etihad.com
Recruitment Fraud Alert
Beware of fraudulent job offers from individuals or organizations claiming to represent the Etihad group.
We will never ask for personal information, bank details, or payment during the recruitment process.
Interviews are conducted face-to-face or via video/telephone before any formal offer.
If you are asked for money, please treat it as fraudulent.
Job Details
Role Level: Not Applicable Work Type: Full-Time Country: United Arab Emirates City: Abu Dhabi Company Website: http://www.etihad.com Job Function: Marketing Company Industry/
About The Company
Searching, interviewing and hiring are all part of the professional life.
The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof.
Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand.
Report
Disclaimer: talentmate.com is only a platform to bring jobseekers & employers together.
Applicants are advised to research the bonafides of the prospective employer independently.
We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information.
We also recommend you visit Security Advice for more information.
If you suspect any fraud or malpractice, email us at [email protected].
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at TALENTMATE
Patient Journey Partner
Dubai, UAE
Job Description At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and re
Attendant-Bellstand
Abu Dhabi, UAE
Job Description Additional Information Job Number 26075820 Job Category Rooms & Guest Services Operations Location Al Bateen Marina, Abu Dhabi, United Arab Emirates, United Arab Emirates,VIEW ON MAP Schedule Full Time Lo
Senior Project Surveyor
Abu Dhabi, UAE
Job Description Company Description Work with Us. Change the World. At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skyli
Lifestyle Front Desk Agent
Abu Dhabi, UAE
Job Description Additional Information Job Number 26075816 Job Category Rooms & Guest Services Operations Location Al Bateen Marina, Abu Dhabi, United Arab Emirates, United Arab Emirates,VIEW ON MAP Schedule Full Time Lo
Bellman - The Abu Dhabi EDITION
Abu Dhabi, UAE
Job Description Additional Information Job Number 26075820 Job Category Rooms & Guest Services Operations Location Al Bateen Marina, Abu Dhabi, United Arab Emirates, United Arab Emirates,VIEW ON MAP Schedule Full Time Lo
Junior HVAC Service Technician
Dubai, UAE
Job Description Why Carrier? Carrier is the leading worldwide provider of heating, ventilation, and air conditioning (HVAC), refrigeration, fire, security, and cold chain solutions. We invented modern air conditioning, a
Front Desk Agent - The Abu Dhabi EDITION
Abu Dhabi, UAE
Job Description Additional Information Job Number 26075816 Job Category Rooms & Guest Services Operations Location Al Bateen Marina, Abu Dhabi, United Arab Emirates, United Arab Emirates,VIEW ON MAP Schedule Full Time Lo
Front Desk Agent Arabic Speaker With CID Experience - Hilton Abu Dhabi Yas Island
Abu Dhabi, UAE
Job Description Job Description Exceptional Hospitality Starts with You Picture yourself brightening someone’s day. As a Front Desk Agent (Arabic Speaker with CID Experience) , you will deliver warm, memorable guest expe
Patient Journey Partner
Dubai, UAE
Attendant-Bellstand
Abu Dhabi, UAE
Senior Project Surveyor
Abu Dhabi, UAE
Lifestyle Front Desk Agent
Abu Dhabi, UAE
Bellman - The Abu Dhabi EDITION
Abu Dhabi, UAE
Junior HVAC Service Technician
Dubai, UAE
Front Desk Agent - The Abu Dhabi EDITION
Abu Dhabi, UAE
Front Desk Agent Arabic Speaker With CID Experience - Hilton Abu Dhabi Yas Island
Abu Dhabi, UAE