Product Designer

Role overview

Discovery and design

• Partner with Product, Engineering, Research, Content Design, Data, Operations, customers, colleagues, and designers to understand needs and define problems.
• Use discovery sessions and workshops to clarify user problems, hypotheses, outcomes, and success measures.
• Create information architecture, journey maps, user flows, wireframes, prototypes, interaction designs, and polished high-fidelity experiences.

Research and product thinking

• Participate in research, usability testing, competitive assessments, and other validation activities.
• Combine qualitative insights, quantitative data, and operational knowledge to improve designs and inform decisions.
• Consider customer and colleague needs, product strategy, operational realities, business priorities, and measurable outcomes across the end-to-end experience.

Design Systems and AI

• Use existing Design System components and patterns, identify gaps, and contribute improvements, considering accessibility, responsive behavior, edge cases, and scalability.
• Explore AI-enabled workflows, conversational and generative interfaces, recommendations, automation, and emerging interaction patterns; assess where AI creates value.

Collaboration and inclusion

• Collaborate with product, engineering, operations, and other partners; explain design rationale, discuss trade-offs, surface risks, and help teams reach decisions.
• Participate in critiques, share learning, seek feedback, and contribute to consistent design quality.
• Apply accessibility requirements and inclusive design principles throughout discovery, design, and delivery.

Qualifications

• 2–4 years of experience as a Product Designer, UX Designer, or similar, delivering digital products on cross-functional teams.
• A portfolio with recent case studies showing work from problem understanding through design, validation, and delivery.
• Strong interaction and visual design foundations, including accessible and responsive digital experiences.
• Experience collaborating with Product and Engineering in a product-development environment.
• Working knowledge of Design Systems, reusable components, responsive behavior, and accessibility.
• Experience with user flows, wireframes, prototypes, and high-fidelity designs.
• Experience participating in research, usability testing, competitive analysis, or other discovery and validation.
• Ability to use qualitative and quantitative evidence, communicate design rationale, and own well-defined problems.
• Curiosity and hands-on experience with, or strong interest in, AI-enabled design tools.
• Experience in commerce, retail operations, fulfillment, customer service, colleague tools, or enterprise workflows is an asset.

Design approach

• The role values product and systems thinking, collaboration, evidence-based decisions, strong design craft, ownership, and continuous learning.
• Portfolio examples may show problem discovery, evidence-informed decisions, explored approaches, cross-disciplinary work, constraints, Design Systems, validation, and learning after launch.

Compensation

• The hiring range is $80,000 to $110,000 per year.

Employment