Product Architect

Our fastest-growing home lending product line delivers streamlined digital origination, taking borrowers from application to a qualified, rate-locked loan in a single digital flow. Deployments range from out-of-the-box to highly customized builds for major banks and credit unions.

Every lender runs origination a little differently, and our platform is built to flex to that. We need a Product Architect to step in and advise clients on what's standard, what's configurable, what's custom, and what we won't build, and to turn that guidance into a repeatable discovery process the whole go-to-market team can run. This is a forward-deployed role — you work where the client is, embedded in their process, backed by our engineering and product teams. What you learn in daily client conversations should shape how we package and price the product as our product lines converge onto a single platform.

We are contracting with a major enterprise client for a highly customized build on this product line, and the contract calls for a dedicated product owner. The first assignment for this role is owning that build: gathering and iterating requirements directly with the client, running the backlog with our globally distributed engineering team, and working day to day with the product team.

Owning a complex build end-to-end is the fastest way to build deep product knowledge — the configuration model, the integration points, where custom work gets expensive — and that knowledge is exactly what the advisory side of this role requires.

Own the technical product relationship with clients on this product line, from first pre-sales conversation through post-implementation. Advise clients on solution design during discovery and before contract signature, translate their needs into buildable requirements during delivery, and bring what you learn back into product strategy, packaging, and pricing.

Home lending product leadership (reporting relationship)

Product owners, on backlog execution and sprint operations

Pre-sales and solutions engineering

Globally distributed engineering teams

Delivery leads and customer success managers on active client programs

Technical depth plus product sense; equally at home in an architecture conversation with client engineers and a roadmap conversation with client executives

Experience in a client-facing technical product role such as solutions architecture, technical product management, or implementation consulting

Mortgage or fintech background strongly preferred; home equity and refinance domain knowledge is a significant advantage

Self-starter who is comfortable with ambiguity; this is a strategic individual contributor role that helps define where we're going, not just operate inside today's setup

Writes requirements engineering can build from without rework

Comfortable working across global time zones and traveling to client sites as programs require (travel required)

We offer medical, dental, and vision benefits, with a generous employer contribution that helps keep your medical insurance costs low.

Company-paid life, short-term, and long-term disability coverage

Generous PTO, holidays, and maternity/parental leave

Employee Assistance Program (EAP): mental health, legal, childcare & eldercare, financial planning, college search, and more

Voluntary benefits: accident, critical illness, hospital indemnity, identity theft, and legal insurance

Monthly wellness stipend for fitness, mental health, and well-being

Additional perks: Milk Stork, pet insurance, and paid volunteer time off

401(k) retirement plan with company match

Pre-tax savings: healthcare & dependent care FSAs, Limited Purpose FSA, and HSA