Product Analyst II
Role Overview
The Product Analyst II supports the Emergency Department Product Team and collaborates with ED Business Operations, enterprise leaders, analysts, developers, project managers, and the Integrated Care and Physical Security product team.
Key Skills for This Role
Full Job Posting
Role overview
The Product Analyst II supports the Emergency Department Product Team and collaborates with ED Business Operations, enterprise leaders, analysts, developers, project managers, and the Integrated Care and Physical Security product team.
Product lifecycle and delivery
- Oversee and participate in lifecycle governance, analysis, and documentation.
- Plan upgrades and support testing, education, communications, and deployment of new releases.
- Translate clinical requirements into technical solutions and provide ongoing support for implemented systems.
Integrations and operations support
- Develop and document standard integration processes for governance and approval.
- Partner with vendors on standard facility end-user training documentation and coordinate vendor relationships through implementation.
- Support data warehouse projects, Power BI initiatives, and incident management requests.
- Support the Emergency Department applications knowledge base and SharePoint.
- Contribute to corporate, division, and facility optimization, including single sign-on and multi-campus workflow improvements.
Qualifications
- Bachelor's degree preferred.
- Three or more years of experience in a technology support setting.
- Three or more years of experience in a hospital or healthcare setting, with ER or EMS experience.
Additional expectations
Perform other duties as assigned and adhere to the organization's Code of Conduct and mission and values.
The posting lists several preferred competencies, including service and quality, decision-making, stakeholder relationships, communication, change, and execution.
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