Produce - Manager Produce

The Produce Manager is responsible for coaching, motivating, and developing department staff to foster customer loyalty, fulfil customer needs and actively contribute to an environment of employee and customer engagement. They are fiscally responsible for the operation of the department and will manage budgets, labour costs, inventory control, product presentation and merchandising while adhering to all protocols, procedures, policies and other programs and initiatives.

People Leadership

Create a coaching and development culture for all store employees that embraces a passion for food

Demonstrate outstanding leadership while serving as a role model

Manage direct reports including selection, orientation, training and development, performance management, succession planning and compensation

Manage store operations and communicate requirements/changes to department employees as required

Customer Offering

Create a shopping experience that engages customers in a way that enhances loyalty, sales and profit

Demonstrate exceptional product knowledge, including awareness of product changes, promotions, and seasonal trends

Order, receive, organize, rotate, merchandise and present products and stock in accordance with company standards

Provide superior customer service to meet customer needs

Policy/ Regulatory Adherence

Ensure all applicable company policies and procedures are communicated and adhered to by employees

Ensure that Occupational Health & Safety, food safety, and other regulatory requirements and procedures are implemented and maintained

Maintain a thorough understanding of all relevant company programs and attend training as required

Financial

Manage the department budget and ensure the department achieves all financial targets and maximizes sales and margins, including appropriate sales forecasting, variance analysis and correction, and labour cost control

Personal/ Professional Development

Thorough understanding of all relevant company programs; attend training as required

Keeps abreast of local competitor activity, industry trends and makes recommendations on internal pricing, promotions, and product policies

Employee Engagement

Act as the employer of choice by actively supporting an environment of employee engagement

Initiate, support, participate and lead community and charitable events and activities

Other Duties

Coordinate maintenance of department equipment and repairs

Provide feedback for continuous improvement

Maintain a clean and safe working environment as per Company requirements

Other duties as required

Minimum 18 months of retail store experience, produce experience preferred

High School Diploma

Full knowledge of total store and department operations

Experience reading and analyzing financial reports, and experience in developing and adhering to budgets

Proficiency in Microsoft Office Suite

Above average communication skills (oral and written)

Ability to work independently in a fast-paced environment

Our affiliate and franchise stores offer teammates competitive total compensation packages that will vary by role, location and store ownership. To learn more about this opportunity—including expected range of compensation in accordance with Pay Transparency Legislation where required —please click the “I’m interested” or "Apply" button above. Individual Compensation is determined based on qualifications, experience, and internal equity within the range provided. External websites may share our organization's job postings which includes compensation information based on similar roles and market benchmarks. These figures are provided for general comparison purposes only and are not issued or verified by our organization.

We may use Artificial Intelligence (AI) tools to support efficiencies in the candidate screening, assessment, and recruitment processes. These AI tools do not make hiring decisions on behalf of the Company, these decisions are made by our Hiring Teams.

We are committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodation at any stage of this process.

Please note: Successful candidates will be required to provide documentation to prove their legal ability to work in the position during the onboarding process. Documentation will be assessed by the employer prior to commencement of work.