PRO

Job Summary

Key Responsibilitiesgovernment Relations

• Liaise with UAE government authorities, including MOHRE, ICP, GDRFA, municipalities, and other regulatory bodies.
• Process employment visas, entry permits, residency visas, visa renewals, visa cancellations, and status changes.
• Handle Emirates ID applications, renewals, and cancellations.
• Process labor contracts, work permits, and employment approvals.
• Ensure compliance with UAE labor laws and immigration regulations.

Licensing & Company Documentation

• Coordinate the renewal of trade licenses, commercial registrations, and establishment cards.
• Process company permits and approvals with relevant government authorities.
• Maintain updated records of company licenses and legal documents.
• Monitor expiry dates and ensure timely renewals.

Employee Documentation

• Process employee onboarding and offboarding documentation.
• Coordinate passport collection and release procedures.
• Maintain employee visa, passport, Emirates ID, and labor file records.
• Assist employees with government-related documentation and inquiries.

Government Portals

• Manage transactions through:
• MOHRE
• ICP
• GDRFA
• TAMM
• Dubai Now (if applicable)
• UAE Pass
• Municipality portals
• Ensure all online applications are submitted accurately and within deadlines.

Compliance

• Ensure compliance with UAE Labour Law and immigration regulations.
• Maintain accurate records of government transactions.
• Prepare reports related to visas, licenses, and document expiries.
• Monitor compliance deadlines and recommend corrective actions where required.

Coordination

• Coordinate with HR, Finance, Operations, and external service providers.
• Follow up on approvals, applications, and government requests.
• Represent the company professionally during interactions with government authorities.

Qualifications

• Bachelor's degree or Diploma in Business Administration, Human Resources, Public Administration, or a related field.
• Valid UAE Driving License (preferred).
• Minimum 3–5 years of experience as a PRO in the UAE.
• Experience in handling multiple companies is an advantage.

Skills & Competencies

• Strong knowledge of UAE Labour Law and immigration procedures.
• Hands-on experience with MOHRE, ICP, GDRFA, and other government portals.
• Excellent Arabic and English communication skills (spoken and written).
• Strong organizational and time management skills.
• Attention to detail and accuracy.
• Ability to work under pressure and meet deadlines.
• Professional interpersonal and negotiation skills.
• Proficiency in Microsoft Office (Excel, Word, Outlook).

Key Performance Indicators (Kpis)

• Timely processing of visas, labor cards, and Emirates IDs.
• Zero compliance violations or government penalties.
• On-time renewal of company licenses and establishment documents.
• Accuracy of government submissions and documentation.
• Employee satisfaction with government-related services.
• Effective monitoring and reporting of document expiry schedules.
• Pay: From AED4,500.00 per month