Privileging Coordinator (Remote)

Access TeleCare is the national leader in acute specialty telemedicine, having launched more than 2,600 telemedicine programs and partnered with 1 in 5 U.S. hospitals across all 50 states. As a pioneer in tech-enabled virtual care for the last 20+ years, the company has grown to now deliver care in more than 1 million patient encounters annually across multiple specialty service lines, including behavioral health, neurology, hospitalist medicine, pulmonary and critical care, maternal-fetal medicine, infectious disease, cardiology, and nephrology. The virtual care provided by Access TeleCare is crucial in ensuring timely and high-quality healthcare coverage across a geographic area that represents more than 65% of the U.S. population, approximately 216 million Americans, many of whom live in medically underserved, vulnerable, or rural areas. As the first and longest-standing telemedicine organization to receive The Joint Commission’s Gold Seal of Approval in 2006, Access TeleCare is leading the way to a better healthcare delivery system with clinically excellent tech-enabled services.

We love what we do, and if you want to know more about our vision, mission, and values, go to accesstelecare.com to check us out.

The Opportunity

The Privileging Coordinator serves as the primary point of contact for client facility Medical Staff Offices (MSOs), ensuring physicians are properly privileged and reappointments are completed in accordance with facility requirements, typically every two to three years. Throughout the privileging cycle, this role partners closely with Medical Staff Offices, Credentialing, and Licensing teams to support provider onboarding and ongoing compliance. The coordinator is responsible for maintaining accurate, complete, and up-to-date provider credentialing files while facilitating timely communication and issue resolution across all stakeholders.

What You’ll Do

Build and maintain strong working relationships both internally and externally

Work with internal teams to ensure files are prepared for privileging process at all client facilities

Review applications/re-appointments to ensure accuracy and completion

Use credentialing system to process all facility privilege - Salesforce

Follow up with facilities and answer any requests they have to complete privileging files for approval

Make sure applications have been received, document all progress, and ensure all deadlines are met

Escalate issues to management as necessary

Ensure work and product standards are of the highest level

Correspond with physicians as needed to obtain information in a professional manner

Other duties as assigned

What You’ll Bring

Bachelor’s degree preferred or high school diploma with 1-2 years’ experience in medical staff field

CPCS preferred

Demonstrated ability to collaborate and provide exemplary customer service via verbal and written means with internal customers, hospitals, and vendors in a diverse and distributed team environment

Demonstrated proficiency with Microsoft office programs, communication, and collaboration tools in various operating systems

Ability to balance multiple projects concurrently, follow through and focus on details

Understanding of medical terminology

Ability to work effectively under deadlines and self-manage multiple projects simultaneously

Strong analytical, organizational, and time management skills

Flexibility and adaptability in a fast-paced environment

Knowledge of Joint Commission Standards

Ability to thrive in a high growth, fast-paced organization and 100% Remote based environment

Must be able to remain in a stationary position 50% of the time

Why Join Access TeleCare

100% Remote Work

Health Insurance (Medical, Dental, Vision)

Comprehensive benefits including health, dental, vision, life, and 401(k)

Paid Time Off, Sick Leave, and wellness days — because we value both performance and balance

Culture of ownership, transparency, and results where the best ideas rise

Opportunity to directly impact patient access nationwide

Access TeleCare, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, marital status, national origin, disability, protected veteran status, race, religion, sex, or any other characteristic protected by applicable laws, regulations, and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.