Private Banking Associate
Role Overview
This is an opportunity for candidates to express their interest in future Private Banking Associate positions.
Qualified applicants will be contacted to review their resume in more detail.
What is the opportunity?
As a key member of the Private Banking team, the Private Banking Associate is responsible for creating an enhanced client experience by fulfilling on incoming servicing requests via email and phone and identifying unmet client needs through discovery in daily interactions.
You will also champion digital education to enable our clients to engage with RBC through the channel of their choice.
What will you do?
• You will be an everyday banking expert specialized in delivering the Black Card Experience through high-level service and support, transaction excellence, digital education, and opportunity spotting
• As part of the Private Banking Associate team, you will understand and deliver a tailored client experience to all Private Banking clients for incoming servicing requests in person, via email, and over the phone
• Resolve client concerns at first point of contact in a highly professional, timely, and accurate manner
• Maximize the use of technology and champion digital education to enable our clients to engage with RBC through the channel of their choice
What do you need to succeed?
Key Skills for This Role
Full Job Posting
Must-have
- Minimum of 2 to 3 years of banking experience
- Wworking knowledge of Microsoft Office Suite
- Proven client service skills
- Excellent organizational skills
Nice-to-have
- Completion of IFC or CSC
- Post-secondary education in Commerce or Business Administration
- Fluent in one of the following languages: French, Mandarin, or Cantonese
- What’s in it for you?
- We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
- Leaders who support your development through coaching and managing opportunities
- Ability to make a difference and lasting impact
- Work in a dynamic, collaborative, progressive, and high-performing team
- Opportunities to do challenging work
- Opportunities to take on progressively greater accountabilities
- Job Skills
- Additional Job Details
- Address:
- 50 O'CONNOR ST:OTTAWA
- City:
- Ottawa
About Royal Bank of Canada
Diversified multinational financial services and banking institution.
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