Principle Application Engineer Metal Can Packaging
Key Skills for This Role
Full Job Posting
What you´ll do
Responsible for product recommendations, customized product solutions, new product trials, training and troubleshooting for customers. Consult with customers on solutions generating value for their use cases.
Perform technical visits (meetings, audits, demonstrations, troubleshooting, etc.) for customers with documentation in the CRM tool and the LIM system
Work with application equipment to provide solutions to enhance customer can making related processes
Leverage customer feedback to drive optimization in customer service and identify new business opportunities for sales colleagues
Reports quality issues / customers' claims to relevant parts of the organization (incl. CCMS/CAPRIS)
Drive customer experience by optimizing automated customer interactions and enhancing remote customer interactions
Identify opportunities to create customer value in remote settings by leveraging remote interaction tools (e.g. AR, VR)
May supervise the laboratory work (incl. prioritization) for samples coming from customers, and report technical results to customers
Responsible for products application / technical training and coaching of field sales forces and customers
Responsible for directly communicating with sales, marketing, PD, Innovation, members of TCS field team or project team members
Promote internally SBU innovations and best learnings cross accounts
What makes you a good fit
BS Chemistry or Chemical Engineering is preferred.
1-5+ Years of Technical Service experience/product development
Strong written and verbal communication skills
Travel in domestic US (~30-40%) Candidates must be able and willing to travel on short notice, based on business needs.
Analytical mindset with problem-solving capabilities
Self-motivated and proactive with the ability to work independently
Strong project management experience
Ability to multi-task
Comfortable working in both a lab and manufacturing environment
Some benefits of joining Henkel
- Health Insurance: affordable plans for medical, dental, vision and wellbeing starting on day 1
- Work-Life Balance: Paid time off including sick, vacation, holiday and volunteer time, flexible & hybrid work policies (depending on role), and vacation buy / sell program
- Financial: 401k matching, employee share plan with voluntary investment and Henkel matching shares, annual performance bonus, service awards and student loan reimbursement
- Family Support: 12-week gender neutral parental leave (up to 20 weeks for parents giving birth), fertility support, adoption & surrogacy reimbursement, discounted child and elderly care, and scholarships
- Career Growth: diverse national and international growth opportunities, access to thousands of skills development courses, and tuition reimbursement
- The salary range for this role is $ 85,000.00 and $ 115,000.00 . This range represents the good‑faith minimum and maximum wages the Company reasonably expects to offer for this role at the time of posting. In addition to base salary, this position may be eligible for incentive pay or other forms of compensation, as applicable. The Company also offers a comprehensive benefits package as described above. Actual compensation will be based on factors such as the candidate’s skills, experience, education, training, and work location. This posting is intended to comply with all applicable state and local pay transparency laws. Henkel does not accept unsolicited resumes from search firms or employment agencies. Unsolicited referrals and resumes are considered Henkel property and therefore, Henkel will not pay a fee for any placement resulting from the receipt of an unsolicited referral. At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Henkel is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.
About Henkel
Global leader in adhesives, consumer brands, and industrial technologies.
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