Principal Technical Product Manager

About ToolsGroup

The Opportunity

The Role

• As a [[Senior / Principal]] Technical Product Manager For Agentic AI, You Will Own ToolsGroup’s Agentic AI Strategy And Drive The First Wave Of Agentic Capabilities Across Our Supply Chain Planning Portfolio.
• This Includes
• Defining and owning the long-term Agentic AI strategy for ToolsGroup
• Leading the Zero-to-One discovery and delivery of our initial Agentic AI releases for planners, from concept → prototype → GA
• Owning the Agentic Development Platform that powers these agents—enabling our internal product teams (and eventually business partners) to build, deploy, and monitor autonomous, human-in-the-loop agents
• Working inside a high-caliber, high-velocity incubation team with direct access to design, ML/engineering, field, and executive leadership
• Managing outcomes—not people, while operating with executive visibility and significant growth potential
• This is both a strategic and deeply hands-on role.
• You will be the connective tissue between engineering, ML, design, and the field—turning ambiguous ideas into clear product direction, working prototypes, and production systems that customers trust.

Product Leadership & Strategy

• Own the Agentic AI strategy, roadmap, and north-star outcomes across ToolsGroup’s planning suite
• Define the agentic capability model: reasoning, tool-use, guardrails, evaluation, telemetry, and human-in-the-loop controls
• Translate market signals, customer interviews, executive direction, and discovery insights into clear, compelling product bets

Zero-to-One Discovery & First Release Execution

• Lead rapid, iterative discovery to shape the first planner-facing agents
• Prototype with ML/engineering to validate feasibility, value, and trust requirements
• Define and instrument evaluation suites for task success, safety, and regression
• Own PRDs, experience flows, instrumentation, and rollout plans

Agentic Development Platform Ownership

• Partner with engineering/ML to define the platform capabilities enabling agent creation (tool-use APIs, orchestration patterns, evaluation harnesses, governance frameworks)
• Ensure the platform is usable by internal product teams—and extensible to partners over time
• Establish conventions for prompt/policy design, grounding/RAG, safety constraints, and action workflows

Execution & Cross-functional Leadership

• Work side-by-side with design to define intuitive agent–planner interaction models
• Partner with the field to identify lighthouse customers, shape pilots, and gather feedback
• Collaborate with marketing and sales enablement to tell a clear agentic value story
• Operate with high velocity while maintaining trust, safety, and enterprise-grade rigor

What We’re Looking For

• 7–10+ years in Product Management, with Zero-to-One product delivery in ML/AI-heavy domains
• Experience with Agentic AI, autonomous planning systems, or control-plane design experience (build->embed->manage)
• Experience shipping LLM-based products, ideally with tool-use/function calling, orchestration, grounding/RAG, evaluation frameworks, and safety guardrails
• Demonstrated success in high-velocity environments, incubation teams, or startup-like product groups
• Excellent written and verbal communication—clear, concise, executive-ready

Preferred Experience

• Strong systems intuition across supply chain planning (S&OP/S&OE, forecasting, allocation, replenishment, production, logistics) or adjacent decision systems
• Understanding of ERP/WMS/TMS/APS integrations and operational workflows
• Comfort with probabilistic models, optimization, and ML operations
• Prior work building development platforms or internal-facing shared services
• Ways of Working
• Empowered, outcome-oriented product thinking
• Curious, hypothesis-driven, and comfortable with ambiguity
• Collaborative with engineering + ML + Design; respectful but challenging of constraints
• Strong communicator and evangelist
• Obsessed with customers (DILO of planners), establishing system trust and real-world usability
• Operate with clarity, urgency, and a willingness to prototype and learn
• Applying to this job the candidate consents that his/her data are treated by ToolsGroup in compliance with the GDPR n. 2016/679 GDPR and Transparency Document
• U.S. applicant notice: This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
• ToolsGroup is CCPA/CPRA compliant.

Job Details

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