Principal Solution Engineer

Overview

• Embark on a journey where your unique contributions are celebrated, and your professional growth is embraced.
• At ADCB, we nurture a diverse, inclusive community where every voice is valued.
• About the business area
• GBS is a group of highly skilled and talented professionals who form an essential part of ADCB's continued journey of success.
• With a proud history of commitment, innovation and delivery, GBS constantly strives for excellence whilst ensuring the highest standards of quality and risk awareness.
• Each and every member of the GBS family plays an integral role in driving ADCB's strategy, growth and digital evolution by working closely with our valued business partners to achieve exceptional customer experience through our outstanding service and support.
• We are actively seeking an ambitious professional to join our team at ADCB to work alongside passionate colleagues who share your ambition to redefine excellence in UAE banking.
• In this role, your key responsibilities include
• :
• Manage design, implementation and technical artefacts for technology lifecycles and within ADCB engineering standards and guardrails to ensure successful achievement of implementation plans.
• Build and implement standard and repeatable design patterns, components and technology solutions in order to deliver on business objectives, customer needs and ensure security, scalability, reliability and performance.
• Maintain and share current thinking and trends around technology trends and practices, mentoring and coaching engineers to ensure inclusion of best practice and skills modernisation.
• Oversee the day-to-day implementation of technology and digital strategy, roadmaps and prioritised initiatives as agreed with Platforms, Chapters and Tribes, working in cross-functional squads in order to achieve agreed turnaround times (TATs) and implementation plan.
• Guide, coach and role model a data-driven approach in order to maximise performance, including producing
• reporting and insights.
• Play a lead role with engineering teams and squads around change control, testing, incident management,
• troubleshooting and release management to ensure successful implementation.
• Identify opportunities for innovation and improvements in software development process and tools to ensure best practice solutions are considered consistently.
• Contribute to engineering acceleration initiatives across ADCB to ensure best practice solutions delivery within agreed TATs.
• Oversee coordination with external vendors to ensure services are provided as per agreed Service Level
• Agreements (SLAs) and TATs and remediation plans in place for variances beyond tolerance thresholds.
• Work closely with solution architects and vendors in order to enhance ADCB capabilities and address technical debt.
• Manage self and team in line with ADCB’s people management policies, procedures, processes and
• Organise and supervise the activities and work of the team to ensure that targets and objectives are achieved and the business plan is delivered in line with the required policies, processes, procedures and systems.
• The ideal candidate should have the following experience:
• At least 5 years of experience in design and deployment of an enterprise class network in a mid/large organisation with at least 3 years of experience in incident management and resolution, managing software
• Expertise in SuccessFactors Employee Central and Time off, Timesheet, Time Tracking Modules
• Expertise in Intelligent Services, Integration center and Story Reporting
• Mandatory Associate level Certification in SuccessFactors Employee Central
• releases and configuration management, Banking operations and related problems.
• Bachelor’s Degree in Computer Science, Engineering or equivalent.
• Cisco Certified Internetwork Expert (CCIE) or equivalent, ITIL Foundation certification in IT Service Management, and working knowledge of data network technologies and protocols, along with SAP Success Factors.
• What we offer:

Comprehensive Benefits Package

Flexible And Remote Working Options

Learning And Development Opportunities