Principal Lead, Cards & Loyalty
Skills
About This Role
Role Specific Responsibilities
- Define and execute the technology roadmap for Cards and Loyalty in alignment with reference architecture and business strategy
- Lead the design, development, and deployment of Islamic products
- Collaborate with product, operations, and compliance teams to deliver seamless and compliant customer journeys
- Oversee the modernization of legacy systems and migration to cloud-native architectures where applicable
- Monitor and manage technology budgets, vendor contracts, and service level agreements (SLAs).
General Functional Responsibilities
- Provide leadership and direction to technology teams supporting Cards& Loyalty Domain
- Ensure robust IT governance, risk management, and compliance with internal and external regulations.
- Champion a culture of innovation, agility, and continuous improvement within the technology function
- Foster collaboration with enterprise architecture, security, infrastructure, and other IT domains.
- Track and report on key scorecards indicators (KPIs) including Audit and RISK items.
- Core competencies required (Exp Overall: 12+ Years, Cards Domain: 8+ Years):
- Strategic Thinking & Vision: Ability to align technology strategy with business objectives and anticipate future trends.
- Leadership & People Management: Proven experience in leading cross-functional teams, mentoring talent, and fostering a high-performance culture
- Transformation Expertise: Deep understanding of digital banking, customer experience platforms, and emerging fintech trends on Cards & Payments
- Cards Knowledge: Familiarity with all types of cards (Credit, Debit, Prepaid, Closed-Loop etc.) principles, working and their technological implications along with various Loyalty applications and use cases.
- Stakeholder Management: Excellent communication and collaboration skills with business leaders, regulators, and vendors
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